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ComplaintsforLegendary Recovery LLC
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/27/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
On November 18, 2023 I was at ******* in Canton. When I came outside to leave a very rude man started yelling at me from Legendary Recovery. He had my car hooked to his tow truck and broke into my car and harnessed the seats and shifter so I couldn't get in my car. He was cursing and yelling at me and could not provide me with documentation that he could legally take my car. His tow truck plates were from South Carolina. The police came and stated they couldn't get involved because it was a civil matter. My friend came to pick me up and the tow truck driver started yelling and cursing at her and got right in her face. The tow truck driver had no business card either and stated he could not tell me where he was taking my car with all my personal belongs inside. I contacted the **** ******* ******* and filed a complaint and they were unable to locate this business in Ohio. Just a few months prior to this someone broke into my house and stole the spare keys to my vehicle that were in a drawer in my kitchen and broke into my garage and car and took the owners manual. Also, someone placed a sticker over my cars VIN number.Business response
12/23/2023
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.