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ComplaintsforTriple C Electrical and Construction LLC
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Complaint Details
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Initial Complaint
06/30/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On 11-10-2021 **** ******* with Triple C Electrical and Construction L.L.C. Installed a new water heater for me at my residence. Shortly after it was noted water leaking from side spout. My father reached out to **** and received no response. Twice. I personally spoke with *** ******* Friday 6-24-2022 after noticing water had also been leaking from the top of water heater and starting to rust through the top. This water heater was brand new when it was installed. When I spoke with **** on the phone 6-24 I explained everything and he seemed very friendly and said he guarantees his work and will come look at it the next week. On Monday 6-27 I sent him a text messaging with a reminder and to please give me a heads up on day/time. No response. Wednesday 6-29 I sent another message stating I never heard back from him, again, and asked if he could come that day or the next day due to my work schedule. I also included a copy of the payment I had paid him on 11-10-2021 of $960. He called me right then and stated he would come later that day (6-29-2022) I told him that would be great and it just had to be before 5. He said it would be and he’d get ahold of me on his way. At 4:30 on 6-29-22 I still had heard nothing. I text him asking if he was on his way and reminded him I had to leave no later than 5:15. No response. Still no response from this man. I have a brand new water heater that’s leaking from two areas and rusting through the top. I can’t afford to contact a new contractor nor can I afford another water heater. He said he guarantees his work. Yet he clearly doesn’t.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.