Business ProfileforCW Service

Paid $189 up front for them to come.. They arrived January 28th 2024. Diagnose the problem metal pipe fitting with crack leaking. Water softener off because needed new plastic pipe from softener to drain .here probably 15 minutes. Said problem will be easy quick fix. . 2 weeks later approx, no reply from them. I called them told workers in class. Would get back with me. When they did get back with me.Man gave quote saying the total would be just under $400.. no set time . called me days later needed to charge for the quarter of an hour that the gentleman was there and $7 more for gas. but nobody has come to fix anything I said . They insisted on payment They insisted on more payment so I gave it to them. . Still no appointment to fix. I called back about week or so later, workers in meeting again. Got no call back so went up town to business ... Business closed during regular business hours.. Not sure what was going on felt like it could be a scam. So I called the 586 office number. It gave me somebody in Van wert. Answered a different name not CW service. Said office person in Van wert doing payroll , Celina would be closed today. I asked if they could help me. Said no not until worker gets out of meeting. They called me back a couple hours later. Saying that it would be a few more weeks could make the appointment on February 1st unfortunately that was the only day of the month that I'm totally out with my mother with doctor's appointments from 8:00 a.m. to around 5 pm. They then said .March 14th. I said this has been going on since end January. I would call them back.. got lined up with another contractor here in town. Call them back said cancel. Asked for partial refund after being advised to try that. They said no. Paid them over $220 to just be here 15 minutes and diagnose a problem..