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Find a Location

Anytime Fitness Chesterland has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAnytime Fitness Chesterland

    Fitness Center

    Additional business information

    Additional Info:
    Brandon Fielding, owner of Anytime Fitness Chesterland, is also the owner of Anytime Fitness AmherstAnytime Fitness Avon,  and Anytime Fitness North Ridgeville.  Separate BBB profiles are available.
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    8009 Mayfield Road, Chesterland, OH 44026
    BBB File Opened:
    6/13/2022
    Business Management
    • Brandon Fielding, Owner
    • Jacob Sager, Manager
    Contact Information

    Principal

    • Brandon Fielding, Owner

    Customer Contact

    • Brandon Fielding, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Need to get in shape? BBB has tips for joining a gym

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/16/2022

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    Hello, Feb 2022 I went to inquiry about a 6week challenge I saw on social media. I met with manager who explained the program and if I wanted to continue the membership at that time. I paid $600 for the program by credit card withdrawn on Feb 27, 2022. after attending a few sessions within a two week period, I notified him stating that the session was too vigorous for my hip replacement and the other needs to be done. He offered the other equipment because he could not refund my money. I told him no not at this time and will take it as a loss and a lessoned learned. I did not speak with I'm any more after April 25th, 2022. I continue to pay off that portion of my credit card. I realized on Aug 15th that a withdrawal in the amount of $19.77 every two weeks and a couple of $35.00 a total of 15 withdrawals. Subtracted the $600. I attempted to contact manager realizing this and he was very rude and argumentive. He insisted I signed the contract for which I ask for a copy of the contract to be emailed and he obliged. I compared both my copy and is where he had forged information as if I signed up for membership. This is fraud, theft and forgery of the document perpetrated by manager. I have reported the practices of this location to Anytime Fitness corporate office as well. I am very upset to say the least that a reputative company could have someone like this representing them. Thank you. My email address is ************************

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Rosemarie T

    1 star

    12/19/2023

    Anytime Fitness in Chesterland, advertised a TOTALLY free fall shape up for seniors over 60, metTom the Manager on 9/11, he asked about my goals, said he had a program for $40 a WEEK, I asked about the free, he said $40 was for a trainer, He took out a form for me, I filled out my name, address & phone number, he asked 4 my financial information” I didn’t give that info,I asked about the FREE workout he said it was $600, I said how is that free? he said “you can use of the gym”,feeling pressure I said I was going to take the form to show to my son, his response was “You wasted my time? GET YOUR *** *** OUT OF MY OFFICE” I said “What” he said “you heard me Get your *** *** out of here” he walked out, I was crying a worker came in to comfort me, he came in told her to leave, he said he called the cops, I asked for his boss, he threw a card at me using his body to shove me out of his office, I was scared and said don’t touch me, he told me there was cameras I told him I was happy to hear that, he yelled at me in the gym full of people working out, I went outside the cop came spoke with Tom, who said I was causing disturbance,I asked the cop if he spoke to the 2 witnesses he said no, I was told to file a report, and get a copy of the video, I was told that there is no video inside the office where it took place,I spoke to Tom’s boss, he said Tom ADMITTED he was out of line, and had to take some class, which I think is BS, had Tom been white, and I black, and he said what he said to me, it would’ve been all over the news, Tom would’ve lost his job, I asked for help and the MANAGER made me feel worse, they offered a free membership at the Newbury gym, and said Tom was sending a apology, and they would let me know what was done to make sure this won’t happen again, spoke to the Better Business Bureau and the Attorney Generals office about Bait & Switch & High Pressure Sales Tactics which is a violation of the Ohio consumer sales practice act,, ********* *****

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