ComplaintsforAnytime Fitness Chesterland
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Complaint Details
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Initial Complaint
08/16/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Hello, Feb 2022 I went to inquiry about a 6week challenge I saw on social media. I met with manager who explained the program and if I wanted to continue the membership at that time. I paid $600 for the program by credit card withdrawn on Feb 27, 2022. after attending a few sessions within a two week period, I notified him stating that the session was too vigorous for my hip replacement and the other needs to be done. He offered the other equipment because he could not refund my money. I told him no not at this time and will take it as a loss and a lessoned learned. I did not speak with I'm any more after April 25th, 2022. I continue to pay off that portion of my credit card. I realized on Aug 15th that a withdrawal in the amount of $19.77 every two weeks and a couple of $35.00 a total of 15 withdrawals. Subtracted the $600. I attempted to contact manager realizing this and he was very rude and argumentive. He insisted I signed the contract for which I ask for a copy of the contract to be emailed and he obliged. I compared both my copy and is where he had forged information as if I signed up for membership. This is fraud, theft and forgery of the document perpetrated by manager. I have reported the practices of this location to Anytime Fitness corporate office as well. I am very upset to say the least that a reputative company could have someone like this representing them. Thank you. My email address is ************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.