At-a-glance
Related Categories
Overview
Products & Services
Business Details
This is a multi-location business.
- Location of This Business
- 423 N Bridge St, Chillicothe, OH 45601-2601
- BBB File Opened:
- 1/1/1982
- Years in Business:
- 42
- Business Started:
- 5/1/1982
- Business Incorporated:
- 1/22/1987
- Accredited Since:
- 9/21/1999
- Type of Entity:
- Corporation
- Alternate Business Name
- Nourse EZ Credit Auto Sales
- Nourse Circleville Auto Sales
- Nourse Chillicothe Ford L/M, LLC
- Hours of Operation
Primary
- M:
- 10:00 AM - 7:00 PM
- T:
- 10:00 AM - 7:00 PM
- W:
- 10:00 AM - 7:00 PM
- Th:
- 10:00 AM - 7:00 PM
- F:
- 10:00 AM - 7:00 PM
- Sa:
- 10:00 AM - 6:00 PM
- Su:
- Closed
- Business Management
- Mr. Dick Nourse, CEO/Owner
- Mr. Brent Dryden, General Manager
- Ms. Kathryn Chancey, Manager of Customer Service
- Ms. Barb Sanford, Secretary
- Contact Information
Principal
- Mr. Dick Nourse, CEO/Owner
Customer Contact
- Ms. Kathryn Chancey, Manager of Customer Service
- Additional Contact Information
Fax Numbers
- (740) 702-5010Primary Fax
- (740) 772-2431Other Fax
Phone Numbers
- (800) 589-7913Other Phone
- (740) 207-4160Other Phone
- (740) 702-5010
Customer Complaints
42 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
05/22/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Bought vehicle in February. I had it for a week before it had to go to shop for repairs. For two weeks it was like pulling teeth just to get someone to answer a phone and let me know what was going on with the vehicle. Got car back for approximately two weeks when it had to be taken back for more repairs for the same issue as before. Nourse had the car for another two weeks. I couldn't get an answer or a rental from them because no one would respond to my calls.
Finally got the car back for about two and half three weeks before we had to go back for a third time for more repairs. Same issue, won't give me an answer on rental and wont answer phones or keep me updated. Finally reached the service department and they want to charge me $700 for a repair that was done the first time the car was in the shop. Nourse sold me a lemon and wont help me with the problem.
Customer Reviews
5 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Scott W
11/04/2022
![](https://m.bbb.org/prod/ProfileImages/2023/d643090b-080e-42e6-acab-5235da59cd34.png?tx=w_46)
Nourse Family of Dealerships Response
11/04/2022
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