Business ProfileforSweet Fellerz Tree Care

My wife and I hired Justin from Sweet Fellerz Tree Care to remove two dead trees from our property. The work was performed over multiple days with final cleanup consisting of removal of the large sections of the tree being loaded by use of a skid steer. The final day Justin brought his skid steer on a large trailer. Upon backing the trailer up one of our driveways, the hitch on his truck dug into the asphalt pavement and gouged a fresh 6’ trench in the center of the drive. This driveway was not being used by anyone else the entire week prior to Justin’s arrival. I’ve hauled many trailers in my career and I know exactly how this took place. Justin had to know and feel the resistance of the backing trailer digging into the pavement. He did not make us aware that the damage was done. Only by my wife watering flowers and noticing the fresh gouge in the pavement were we aware. She took pictures and I forwarded them to Justin via text the next day. Justin actually came out and measured the area and took responsibility. He agreed to have me contact three local asphalt companies to get an estimate to repair the damage. However, after I was able to get the estimates with the lowest being $200, Justin stopped all communication with me. I called and texted him several times. I even agreed to take half $100, but still no response. My wife and I are highly disappointed in the actions of Justin. We had recommended him to several of our friends, to which we have since rescinded! I’m a former member of 8 years of the BBB and have been in business for 30 years. I would Never let something like this happen. It’s a shame that Justin is willing to throw away the best advertising, word of mouth for $100. Very Sad.