Business ProfileforKitchen Saver

Was prepared to be impressed at first heres my nightmare story. He began with a very nice sales person that I thought was awesome and the guy that came over to measure everything he was very nice as well. I had added another long cabinet on the other side of my kitchen wall. Once the appointment got near I was very excited the installer started around 1st of November and the job should have taken about 3 to 4 days as the commercial states as well as the installer. But installer more than three days which I didnt think anything about that. A few days went by doing another week the installer said he couldnt get the back splash to adhere to the wall it was damp and he said the wall felt wet and when we knew anything he had went downstairs and he has said he saw a leak in my basement. And the installer said it affected the installation of my back splash because the wall was damp. Oh I thought that was very strange and I looked and I seen that and I told him I hadnt had a leak or any plumbing issues in I dont know probably about 32 years that Ive been here with that main drain pipe. So I kind of let that go on and said well once its done Ill have to get a plumber to investigate the leak and find what was going on. Within the same week of the install as well as leak my kitchen socket was not working for my microwave it had lost power which I never had a problem with that until the installer started doing my cabinets. Found out I had to get a electrician to fix socket on kitchen wall.Once the electrician finish that the leak we found out from the master plumber that I had had for several years I had him come over and take a look at what was going on behind my kitchen walls where the installer had hung the cabinets. The master plumber had to go in my dining room bust a wall out of the dining room in front of where the cabinets were placed in my kitchen because my kitchen back faces my dining room. The master plumber found out and he showed me we did pictures recordings the nails that the installer put the cabinets up with the screws were very very long and they went into my main drain pipe thats what caused the leak. That point I called the production manager he was on vacation I sent him the pictures of the main drain pipe where the license master plumber was on the phone and we sent the pictures, and the production manager said that they look like old screws that were in there from a long time and I told him he was wrong to come take a look at it but he was out of town so he couldnt take a look and he didnt believe what the license master plumber had said and plus I actually showed him a video of what happened. I told him that Kitchen Saver installer made a mistake but they did not want to own up to it. At that time after I calm down I called the corporate office and speak with Mr ** in the corporate office and let him know what went on. Because of the installers mistake which he didnt own up to I had to contact an electrician for the electrical outlet that he messed up I had to contact a plumber which the installer drilled that theyll send to between 5 to 6 nails or screws and I also had to contact a drywall person because the plumber had to tear out my dining room wall. After all of that talking to Mr ** in the corporate office. I asked for all the aggravation could they reduce my ****. He said in so many words -no, they would reimburse me for the plumbing, electrical and drywall. Which I wasnt happy about because I still think they couldve reduce my ****. That would have impressed me! I will think long and hard if would recommend Kitchen Saver to anyone or use them any more. Anyway, at the end of the day I show my kitchen off and tell my nightmare story. But overall Im enjoying my kitchen and try not to think about ordeal I went through!