ComplaintsforARTHRITIS KNEE PAIN CENTER
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Complaint Details
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Initial Complaint
01/05/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I sent a release form so that I could receive copies of my x-rays that were taken in the office. The X-rays were of my knee and they are digital. They are refusing to release even a copy of the digital X-ray stating that their machine is not capable of printing. Any digital x-ray has a capability of either printing a paper form or emailing the image. I asked who the lady was that took the x-ray, if she was a technician or doctor or nurse and the receptionist hung up on me. No refund is requested since this was a free consultation.
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Customer Complaints Summary
3 total complaints in the last 3 years.
2 complaints closed in the last 12 months.