Business ProfileforPro City, Inc.

I recently bought in 6 items (5 laptops and a tablet) and just needed answers! I spoke with ***** or **** the owner, and was able to get 3 out of the 6 resolved. Two of which only needed battery replacements, and one he was able to convert all data to a USB and charged $268.37. The other 3 devices (2 had cracked screens and 1 with a glued hard-drive), it was unsuccessful. I thought he was on the up and up until I arrived back to pick up my cracked tablet and laptop and overheard him talking on the phone all about me and my situation or circumstance on the phone, to the guy I spoke with prior to coming in the store, and had the nerve to say that "I think she just wanted to waste my time". Why would I drive across town to waste his time when basically it was a waste of my time? Had he said that it's cheaper to buy a new one than get it fixed as opposed to him saying, "I need to send it out, since I don't fix tablet", I could have been on my way. He later calls to say that it'll cost $229.00 to get the screen fixed, since the table was made in *****. I feel that I was lied too, he never got an estimate, since he said, "I just told her $229.00, since she wasting my time". Had I been told the truth, I would not have been inconvenienced to leave the tablet in the beginning and waste my time. I DO NOT RECOMMEND PRO CITY COMPUTERS, and wish I had NEVER gone back!I am so glad that *************** was able to be upfront, honest and resolve my issues without giving me the run around when I'm not the professional on computers AND JUST BASICALLY NEEDED ANSWERS. Next time, I suggest that you please discuss your opinions about your customers in the back room and not where they can hear you, since you never know if the one you are talking about is standing right in front of you! Very unprofessional and $268.37 was entirely too high to just pull data and convert to a USB, now that I know better from another honest tech guy! Thanks for letting me see where NOT TO GO!