Customer ReviewsforElastic
17 Customer Reviews
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Review from Fred J
5 stars03/29/2024
That Elastic provides a relatively expensive form of credit is something made very clear at the outset, and shouldn't have been a 'surprise' to anyone who chooses to use it. This isn't a credit card and shouldn't be used like one. In instances of financial difficulty Elastic deposits a lump sum of cash in your bank account within 24 hours of requesting it, with the understanding that it should be paid back as soon as possible to keep finance charges low. When a balance is carried week after week without being paid off or down, this form of credit becomes considerably more expensive. It shouldn't be used to make purchases, but rather to meet a current need such as a medical bill or car repair.Elastic has been a life-saver for me on multiple occasions, and in a few instances wherein I was hard-pressed to make my payment on time, I was allowed to defer the entire payment to the following due date. What credit card company ever gave their customerd such an option? Before using Elastic make sure you understand how it differs from conventional credit accounts. Use it as a tool for managing your financial situation, rather than a credit card enabling Amazon shopping sprees and tattoo benders.Review from Jennifer M
1 star12/26/2023
Don't borrow from elastic as they are just going to trap you into payments you cannot afford. You make one mistake even though you've been with them for a few years and they will penalize you like crazy to the point you can't even afford the loan anymore. They will drown you!!!! Right now is the hardest times in the economy, and they should be expecting a lot of people to have troubles. They are helping you save your account, but they are just putting make up over it.. it's not helping. I tried to make a payment to correct my account to get it back on track but they're online services does not allow the way. My address is with a 1/2 sign. They also would not let me change the expiration date on my card that I was trying to make payment with. That same bank account that they have been withdrawing. My payments from is no longer saved in my account, and I am not able to use that method. They stripped that method away from me. They also stop your payment plan altogether you're just stuck. They are not loyal to any customer, and just out to drain your Wallet and take advantage.I will no longer use elastic for loans.Review from Jimmy H
1 star12/21/2023
This company (Elastic Republic Bank) is ripping people off we borrowed 2520 we made a 200. payment and we wanted to pay them off due to the high interest and according to our records pay off would be 2320. and they are telling us that we would have to pay 2750 this should be against the law no other company adds the interest to the pay off payment bad enough they are charging us over 400 a month for payment this is highway robbery and this company needs to be shut down.Review from Lynn C
3 stars11/12/2023
Would not recommend borrowing a large loan. BORROWED AROUND 2,000 VERY high balance carry over fee. Paid them around 1,000 in carry over fees. I Paid two payments in October and they said no payment due until December. 2023. Requested Pay off November 3rd, but it was grayed out,( the last day of billing cycle.) so, I couldn't pay it on that day. Had to pay on the 4th of November. Requested to pay in full what they said was my pay off balance. They grayed out the date of the 3rd of November on Friday . So I had to pay November 4th. and they charged a $50 carry over fee. Called them wrote them they said COMPUTER GLITCH. We can't credit your account. You paid 1 day after the 3rd. I paid very high fees for a round a year. THE COMPUTER NOW SAYS NO PAYMENT DUE UNTIL JANUARY AND BALANCE $60 THEY SAID (WE WILL SEND YOU TO COLLECTIONS IF YOU DON'T PAY.) I want a credit for the $50 fee because I was not allowed to pay it off on the 3rd. I closed my account with them.Review from Emily E
1 star11/06/2023
DO NOT USE. I'm not sure if it's that they are misleading on purpose, or that they really do not have their business set up appropriately, but they have major issues. I responded to a mailer that came to me with a pre-authorization code. I went through the process to see how it worked because I like the idea of having a flexible line of credit when you need it. First, it said that no hard credit check would be pulled, and it was. I applied and was told that I was approved for $2700, but I only requested a smaller amount of cash advance ($350). I received an email that told me that money is on the way to my bank account and will be deposited within 24 hours. After a little more than that amount of time, I logged into my account and on my dashboard, where my approved line of credit and my payment schedule that I had already set up automatic payments with had previously appeared, a message that says "Application Expired" showed in it's place. I looked and AFTER I received the email telling me my cash was on the way to my bank account, I had a request for a bank statement and my Photo ID.I called customer service, expecting them to apologize and fix the error, but instead, both reps I spoke to were rude and flatly told me that my approved amount had been cancelled pending more information. The manager kept telling me that there was fine print that wasn't there, and argue that sending an email saying that my request had been processed and money would be in my account within 24 hours was not misleading. He told me I was picking and choosing wording when in fact, I was reading the email word for word, and never received whatever "other" email he was referring to with the fine print. I hung up feeling completely disgusted. This company needs to be investigated for misleading customers.Review from Laurie R
1 star11/02/2023
DO NOT USE THIS COMPANY!!! Kept getting messages that my money was on the way, but after taking 2 hard inquires to my credit. I was denied, all this after 2 weeks of jumping through their hoops. Left me in a huge jam.Review from Kathleen F
1 star07/21/2023
Buyer beware. I was fed up with their loan shark practices and came across just enough cash to pay off the recorded balance of 4094.35. I received that balance after making 4 calls today, only to find out their system was "off" and my actual balance 200.00 more! I spoke to a supervisor Westin, who told me I would still owe this, along with fees. I am penalized for their mercenary fees and tactics.Review from Jeff C
1 star06/24/2023
Total scam! I only borrowed about $2500. Now, my first monthly payment is over $200. And it increases over the next several months. I borrowed to help pay my bills. This pay back schedule cripples me. I called to get a better payback schedule. On hold for over 20 minutes. Then she says let me see if we can do that. Puts me back on hold. Then the call was conveniently dropped. This is no different then borrowing from a loan shark. They should be very ashamed to be ripping off good people typing to make ends meet.Review from Carolyn F
5 stars04/24/2023
Elastic has been a lifesaver for me. They have a calculator that automatically let you know what you will pay on the amount you borrow. They are straightforward and warn you that is an expensive line of credit. Also, a financial course is given which is very helpful. Elastic is fair and the key is to borrow only what you are able to pay back.Review from Gary L M
1 star07/24/2022
After making a request to borrow money from Elastic real republic bank, I see you’re not alone in the fight against this company this company made them out to be yeah I’ll be able to pay back in 12 to 18 months it’s not true I found out the hard way. After paying them $250 just to transfer the money from their account to my account which did not go towards paying back the loan and that my first month is going to be $250 , And then after that my monthly bill was going to be $420. And this is a company that knew how much money I made and what the money was for, they still let me borrow money knowing that the amount of money that I make I would never be able to sustain it, what to do. So buyer beware of this Elestric Republic bank company whatever it is it sure reminds me of the program on ******* called dirty money these loan companies are getting away with murder only it’s your pocketbook. It was about this bad guy that started cash call USA and it was also sponsored by ****** ********, so that gave people a sense of comfort only to find out that the terms and conditions were available that only could be made out by attorneys, this man had to pay billions of dollars in return went to jail for 15 years and I think it’s just coming with a different mask on
Customer Review Rating
Average of 17 Customer Reviews
Contact Information
4030 Smith Rd
Suite 100
Cincinnati, OH 45209-1957
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