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          Find a Location

          General Electric Credit Union has 8 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • General Electric Credit Union

              10485 Reading Rd Cincinnati, OH 45241-2523

              BBB Accredited Business

            • General Electric Credit Union

              800 Eastgate South Drive Cincinnati, OH 45245

              BBB Accredited Business

            • General Electric Credit Union

              3450 Madison Rd Cincinnati, OH 45209-5111

              BBB Accredited Business

            • General Electric Credit Union

              6960 Tylersville Rd West Chester, OH 45069

              BBB Accredited Business

            • General Electric Credit Union

              3016 Nebo Rd GE Aircraft Engines Plant Office Madisonville, KY 42431

            Business ProfileGeneral Electric Credit Union

            Credit Union
            Multi Location Business
            BBB accredited business

            Contact Information

            10485 Reading Rd

            Cincinnati, OH 45241-2523

            Visit Website
            (513) 243-4328

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            4.5/5

            Average of 118 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            56 complaints closed in last 3 years

            21 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 11/18/2015

            Years in Business: 70

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            General Electric Credit Union (GECU) in Cincinnati, OH is a full-service, not-for-profit financial institution. 

            Business Details

            This is a multi-location business.

            Find a Location

            General Electric Credit Union has 8 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • General Electric Credit Union

                10485 Reading Rd Cincinnati, OH 45241-2523

                BBB Accredited Business

              • General Electric Credit Union

                800 Eastgate South Drive Cincinnati, OH 45245

                BBB Accredited Business

              • General Electric Credit Union

                3450 Madison Rd Cincinnati, OH 45209-5111

                BBB Accredited Business

              • General Electric Credit Union

                6960 Tylersville Rd West Chester, OH 45069

                BBB Accredited Business

              • General Electric Credit Union

                3016 Nebo Rd GE Aircraft Engines Plant Office Madisonville, KY 42431

              Location of This Business
              10485 Reading Rd, Cincinnati, OH 45241-2523
              BBB File Opened:
              4/5/1991
              Years in Business:
              70
              Business Started:
              6/15/1954
              Business Incorporated:
              11/9/2007
              Accredited Since:
              11/18/2015
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of 23287 for this business, issued by Ohio Department of Commerce

              These agencies may include:

              Ohio Department of Commerce

              77 S High Street , 21st Floor

              Columbus OH 43266

              (614) 644-1631

              https://www.com.ohio.gov/fiin/

              Type of Entity:
              Corporation
              Business Management
              • Ms. Jill Lingo, Marketing Director
              • Mr. Timothy D. Ballinger, President/CEO
              Additional Contact Information

              Fax Numbers

              • (513) 243-0839
                Primary Fax

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              56 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/01/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              They financed my **** ******. They have had my vehicle trapped in an auto body shop for over three months. I did not have full coverage at the time. The supplemental insurance company allied solutions and gecu have been working in conjuction to deny me access to information regarding my vehicle and access to it while charging me exorbitant interest and potentially lot fees of 120+ perday. An allied rep. Admitted in a phone call 1.5 months ago that they had made an error. I just want my vehicle back. The damage was minimal. Body shop said should have been 2 weeks repairs tops.
              Read More
              Read 55 More Complaints

              Customer Reviews

              118 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Kim W

              04/26/2024

              GECU has instituted a policy that a loan payment has to be made before noon on any given day in order for payment to be processed on the same day. Many people get paid on Friday afternoons and live paycheck to paycheck. If your payment falls due on Friday, Saturday or Sunday, and you have to wait until you get paid on Friday to make the payment, you are out of luck. Then GECU charges a late payment fee. GECU is gouging its loan customers. At the very least, GECU should make the cut off time for payment acceptance the close of business on Friday. That would give loan customers the chance to get to the bank on their lunch hour. I know its hard to believe but not everyone has a phone attached to their hand, nor does everyone do electronic banking on their phones. No wonder so many people get hacked. Also, the GECU website is not user friendly. It is very difficult to find what you are looking for on the site.

              General Electric Credit Union Response

              04/29/2024

              Hi ********, we value your feedback and would appreciate the opportunity to address any concerns. In reference to the payment cutoff time, if a member makes a payment at a branch location with a GECU team member, that payment is posted to the loan account the same day. Alternatively, if a member makes a payment through our CallConnect service, if the payment is made by 8:00pm, the payment is posted to the loan account the same day. In reference to the late fees mentioned, GECU automobile loans have a 15-day grace period. As long as a payment is made within that grace period, a late fee will not be assessed. We have reviewed your current loan and can confirm that no late charges have been assessed. If you have any further questions, please reach out to us at: ******************************** with attention to Doug so that we can assist you promptly. Thank you for providing us with the opportunity to improve your experience!
              Read 117 More Customer Reviews

              Local BBB

              BBB Cincinnati

              More Info on Local BBB

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