Business ProfileforIt's Just Lunch

I signed up with It's Just Lunch on October 5, 2023. The package cost $3,400.00 and includes 12 months or 12 dates. When I initially signed up, I received a few matches from my matchmaker but the women supposedly declined to go on a date with me. After almost two months of not receiving any dates, I filed a charge back with my credit card. During that time, the matchmaker sent me a match who was not dressed appropriately and I believe the pictures look very suspicious. When It's Just Lunch found out that I filed a charge back, they canceled the date. Unfortunately, my credit card provider sided with It's Just Lunch and declined to give me a refund. After that, I was assigned a different matchmaker. She set me up on a date that was scheduled to take place on March 10, 2024. I drove 30 miles each way to the restaurant and waited an hour only for the lady not to show up. It is extremely degrading to be stood up on a date and no one should ever have to go through that situation. I ultimately declined a second date with her because I do not know if it is a legitimate person and I am not willing to invest any more time. I have since not heard anything from my matchmaker. I am not interested in doing business anymore with this company and am demanding a full refund of $3,400.00. It has been almost 7 months since I signed up with this company and have not gone on a single date where the person showed up.