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ComplaintsforNext Level Fitness, LLC
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Complaint Details
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Initial Complaint
10/10/2021
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I was with this gym for a week back in July. Then requested to cancel. Was told my account would be canceled. It wasn't. Not only was I still charged again, they increased my price. I called them again. I spoke to someone on the phone who said who was a manager, she said she was able to make my account inactive, refunded me for the charges I shouldn't have been charged and gave me a confirmation screenshot saying my account was inactive. Here we are 2 weeks later and my account is being charged a HUGE amount. $103! This company keeps lying repeatedly! I have spoken to people 4 times about this. All lies every single time
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.