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Find a Location

Max Construction Group has 1 locations, listed below.

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    Business ProfileforMax Construction Group

    General Contractor
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/21/2012

    Years in Business: 13

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Max Construction Group in Cincinnati, Ohio offers general contracting, construction management, new construction, rehabilitation and room additions.

    Business Details

    Location of This Business
    2160 Kindel Ave, Cincinnati, OH 45214-1842
    BBB File Opened:
    6/17/2011
    Years in Business:
    13
    Business Started:
    2/16/2011
    Business Incorporated:
    2/23/2011
    Accredited Since:
    3/21/2012
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • The Max Construction Group, LLC
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Business Management
    • Mr. Matt Max, Owner
    • Ms. Georgia Brock, Operations Manager
    Contact Information

    Principal

    • Mr. Matt Max, Owner
    • Ms. Georgia Brock, Operations Manager

    Customer Contact

    • Mr. Matt Max, Owner
    Additional Contact Information

    Fax Numbers

    • (513) 297-9222
      Primary Fax

    Industry Tip

    BBB Tip: Hire a reliable and trustworthy contractor

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    J. L.

    1 star

    02/19/2022

    Unethical business practice. Beware of this general contractor. He will promise you the moon and in return you will get shoddy, unfinished work. He will charge crazy amounts of money, he will lie about materials cost and he will smooth talk his way deep into your pockets. He will take full advantage of you and try to beef up contract for bank loans. Shady, unethical and disappointing.

    Max Construction Group Response

    02/23/2022

    While any discrepancies regarding perception vs fact have been settled through accusing party's legal counsel (without involving the Court), they continue to disparage out of ignorance, while rewriting history. Very disappointing.

    Customer Response

    02/24/2022

    I hired Matt and his crew after closing on our first commercial property in 2021. Matt seemed great at first. He assessed the building, and he made me feel comfortable enough to trust him with our project. This was our first (and only) experience with such a large scale project, so we put all our faith and trust into him. There were small jobs in the contract that were completed early in the project that didn't sit right with me. Our appraiser also pointed out some things. But I believed Matt would finish the work and do the things he promised. We really trusted him and enjoyed working with him initially. But unfinished work continued to pile up. Meanwhile, I paid the original contract off in full - minus a couple smaller additions we added along the way. We were clear with Matt throughout the project that meeting our deadline to reopen our business and security were our top two priorities. When a security door hadn't arrived on time, I asked Matt about it. He lied and said that the company he ordered the door from was delayed because of COVID. In reality, he hadn't ordered the door yet. The door was supposed to be ordered in November and shipped in December; in February it still hadn't been ordered. I spoke directly to the company to verify all conversations about the door and when it was ordered. Unfortunately, instead of being honest with us, Matt lied. We fired Matt and went through the contract line by line. We found thousands of dollars of unfinished work or things that weren't done up to standards (per the new folks we hired to finish these various jobs left undone by Matt). We attempted to mediate a fair reimbursement based on the unfinished work, while ensuring we paid for work that was done. Unfortunately, Matt refused to reimburse us, and threatened to take us to court and put a lien on our new property. Court would be too expensive for our small business that is in the middle of opening a newly renovated shop. So we decided to walk away. I still have to pay other contractors to fix Matt's work, and we are opening at least a month after we intended because of all this. I would hate to see another small business go through what we have with Matt.

    Local BBB

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