ComplaintsforGutters Etcetera LLC
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Complaint Details
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Initial Complaint
01/15/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
Two guys were sent to my home on Nov 4, 2021 to put up gutters and replace both sides of the house with wood fascial boards. When the guys left I was not noticfy by them. The guys left both gutters in the back unfinished and the gutters were not completed correctly. I informed Patrick (the guy from Gutters Etc) who sent the guys to my home as to what was going on he (Patrick) didn't contact me back until Nov 10, 2021 stating that his guys returned last Friday to address the concerns and was I ready to make payment when actually his guys never return and I stated that in a text to him (Patrick). His guys didn't come back until Nov 30, 2021 to supposly correct everything after I contacted ****** **** as to where I got their name from. They came back but did not finish the job. Sending pictures with this.Initial Complaint
12/01/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Hired gutters, etcetera to replace gutters, install gutter screen, and clad backing boards and soffits with aluminum. One corner was left unclad. I informed owner Dane L 2 November and sent him pictures. His foreman called the next day and said he take care of it right away. Informed Mr. ******* that my patience was at an end and I was making a complaint. He threatened to slow down my repair if I did. I can provide pictures of the incomplete work and his text message threats.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.