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          USA Filing Services LLC has 1 locations, listed below.

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            Business ProfileUSA Filing Services LLC

            Legal Document Help

            Current Alerts For This Business

            Alert:
            According to the business website, USA Filing Services LLC, utilizing the website www.application-filing-service.com, is using the address of Northwest Registered Agent, LLC without authorization.  BBB of Spokane, WA has confirmed that USA Filing Services LLC dba Application Filing Service is not related to Northwest Registered Agent, LLC.
            Pattern of Complaint:
            This business has a pattern of complaints concerning their websites, www.change-of-address-online.com, and www.application-filing-service.com. Complaints state that consumers believed the websites were affiliated with the United States Postal Service (USPS) and/or Social Security Administration (SSA) based on the website design and services offered. 

            Consumers report that they were not aware the business was a third party agent until after the transaction was complete, and they had been charged $20 for address change services, and/or $39 for social security card services. These services are offered for free via the USPS and SSA.

            Both websites contain a disclaimer that the business is a third party agent, and charges a fee for services that can be obtained for free through the applicable government agencies.

            On November 20, 2018 BBB requested to meet with the business to discuss the pattern of complaints, and is currently awaiting a response. 

            Contact Information

            Cincinnati, OH 45202-7689

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            Email this Business
            (707) 948-6245

            Customer Reviews

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            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 11

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            Overview

            According to the Terms and Conditions found on the business’s website, USA Filing acts as a third party agent that offers to prepare the necessary forms required to complete a change of address. Consumers enter the information concerning their address change onto an online form found on the website. Once the form is complete, consumers are instructed to print off the form and send it to their local United States Post Office to complete the address change.  This business is not affiliated with the United States Postal Service.

            Business Details

            Location of This Business
            Cincinnati, OH 45202-7689
            Email this Business
            BBB File Opened:
            5/19/2014
            Years in Business:
            11
            Business Started:
            6/21/2013
            Business Incorporated:
            6/21/2013
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Address Change LLC
            • Change of Address Online
            Additional Contact Information

            Email Addresses

            Website Addresses

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            Customer Complaints

            2 Customer Complaints

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            Most Recent Customer Complaint

            07/24/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            My wife ****** ** ********* was deceived into thinking this was a government website, **************** She was requesting a Social Security card, and on the website it said there was a five dollar application fee. After filling in all of the information, including her credit card, ending in 4283, she was charged $39. There was a button to click if you wanted a refund, which she did, and she never received confirmation or any email concerning the order or cancellation. Within minutes the charge showed up on the credit card account. She called in to cancel the credit card; However, the charge still went through. She sent numerous emails, which remain unanswered, she made numerous phone calls, which referred her back the website explaining to email questions. Also, the live chat link on the website doesn’t work. The phone number ###-###-#### is coming up from *********** **. The credit card company gave me a phone number ###-###-#### which is coming up from ******* **. When calling that number it said the user at that extension is not available please leave a message, then it said user’s mailbox is full. Listed is their refund policy on their website: Refund Policy: 30 day satisfaction guaranteed. If you're unsatisfied with our filing services for any reason simply click on the cancel order link you will receive after your order or simply contact us via the contact information found directly below. Please note: Online check payments can not be refunded. Contact Us: Live chat via ****************************** during normal business hours or E-mail us for a quick response 24/7 at [email protected] or by phone from 9AM to 8PM (EST) Monday Through Sunday at ###-###-#### USA Filing Services, LLC 1335 Main St. Suite 100 Cincinnati, OH 45202
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            Customer Reviews

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            Local BBB

            BBB Cincinnati

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