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ComplaintsforUrgent Care
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Complaint Details
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Initial Complaint
03/03/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Went to this establishment for vomiting and stomach pains, upon being called to the back the nurse told me that she thought I was lying just to get out of work, they randomly created this preconceived notion about me after me being there for a few minutes. The doctor just felt my stomach didn't ask many questions and said I'm fine. They treated me badly. Their website says they treat stomach ailments. I was sent away with nothing not even follow up care notes. They charged me for a service they did not do. My mother called later to ask why I wasn't given the bare minimum care, the receptionist told her they gave me a rx. When asked to what pharmacy the receptionist said " oh there is not pharmacy listed" . They lied about an rx they didn't even offer that because they assumed I was not ill at all. We have been calling to get a refund and they continue to say the office manger ***** is not available. This establishment basically denied me treatment and I had to go to another facility and they concluded I did indeed have stomach flu. They are very dishonest and unprofessional
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.