ComplaintsforGateway Lodge Motel
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Complaint Details
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Initial Complaint
06/03/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I paid 160.00 on 6/03/2023 for two nights in the most disgusting room I have ever rented. It's non refundable so I asked for cleaning supplies. The amount of dirt I kept ringing out of the rag was just disgusting. There were pubic hairs. Disgust just falling down the walls. I feel like this place should be condemned for health purposes. The first room they tried to give me, the ceiling was falling out and there was black mold all around the bathtub. They moved me to another room and still even after cleaning, I will not bath in here. I'm waiting on funds to be put back on my account bcs I made a transaction by accident, if it weren't for that l, I would leave. It is filthy. Nasty filthy and the pictures I'm sending are from after I attempted to clean the room. Someone needs to come and look at this.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.