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Complaint Details
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Initial Complaint
10/21/2021
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
CBC sends me daily emails. I have hit the unsubscribe button for months now and they never take my email off of their list. Completely frustrating. Ask them to take my email off of their list, please.Business response
10/22/2021
I have made sure that this request has been handled. It could take up to 2 business days to be fully removed from our list - As a point of claification, he opted in for these emails and I have no record of any emails asking for him to be removed. We do have an opt out or stop these emails on each email we send. You can also go into your account and stop emails. Regardless, we have had him removed from all opt in emails from Bizjournals.com
See email from our circulation customer service rep below:
Hello *****,
I hope you are doing well.
I unsubscribed this email ****************** from all email updates. This can take up to 48 hours.
Happy Friday!
Thanks,
Kristin
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Contact Information
312 Walnut Street
Suite 3425
Cincinnati, OH 45202
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.