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Complaint Details
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Initial Complaint
06/19/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I gave them a deposit of $7,525 on June 20 of 2023. I have been trying for the past two days to reach out and request my deposit be refunded but no one has returned my calls.Business response
06/21/2024
This did start year go and within 4 months per contract we were ready to begin work. Reached out to costumer to begin work per contract she didn't have the money for rest of project. So since then, costumer has been trying to get the remainder of money for her project. This situation has been resolved! Just like any other place of business with a finical department there is a process. This process started the first time I spoke with her. It did take a few days to get resolved but a refund has been mailed to her along with her building permit she paid for.
Thank you,
Jared R******
Building Character LLC
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Contact Information
9850 Princeton Glendale Rd
Cincinnati, OH 45246-1034
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.