Customer ReviewsforScherzinger Pest Control

Our technician, Ethan, is always professional and helpful. Always asks if we are experiencing any specific problems. He recently came out for our quarterly a couple days early after I was attacked by a swarm of wasps. He had the nest taken care of in no time! We've had good service from this company and I'd highly recommend them.

Thank you for your positive review! We are very fortunate to have wonderful team members like Ethan.

Diane of Scherzinger Pest control has been our technician for many years and is very professional, knowledgeable, and timely when I call. She knows her stuff!

Thank you for your positive review! We are very fortunate to have wonderful longtime team members like Diane.

He was very polite Professionally addressed every situation, highly motivated and represented Scherzinger optimally! **** *** *** ***** ******* ** ******** ** July 24,2024

Thank you for your positive review!

I've had a less than satisfying experience with Scherzinger, and I wanted to share it. I engaged the team at Scherzinger due to a problem with ants at my home. I paid for a membership to their services last year. This membership lapsed without my knowledge. No notification was sent to me by Scherzinger that my membership was no longer active. Yet they continued to come out and treat for ants two additional times costing me over $250 for these two services in excess of what I had already paid for my membership. I was not provided any notification of new charges to come, lapse of membership, or bills by mail or in person during their visits making me unaware of these additional charges for services rendered.I have since paid these bills and terminated my relationship with Scherzinger. While the business practice described above may be "legal", I did not find it to be a proper or morally sound adhering to the customer relationship values they espouse.To add insult to injury, they never corrected my ant problem after what I would estimate to be 10 visits over the past year and a half, and my new servicer was shocked by the lack of adequate attention given to the situation by Scherzinger.

We are very sorry about your experience. This is not normal. We would like to talk to you more so we can figure out what happened and make this situation right. Our office has been trying to contact you.

Further evidence of insufficient business practices. I spoke with *****, your manager in the area, on July 22 at 9:54 am - after my initial posting here. While an apology was offered, no discussion of making "this situation right" occurred.

Jason was the tech that came out for the initial assessment and treatment. I have lived in my house for 10 years and we have always been hit by the yearly ant crusade. Between, ants, spider, and the pets occasionally bringing in a flea, I was done. Scherzinger first, called and went over options, I went with the guardian protection following the initial treatment. An appointment time was set and Jason was prompt, called to see if he could come out a few minutes early, which was fine. Walked me around the yard and house to find my areas of concern and then gave me some education, told me his plan, sent us on our way and called when he had completed everything. Went over what he performed and saw in detail and updated me on the plan of care moving forward and gave me the opportunity to comment, modify, or approve. Overall, it was an easy process, quick, and i can already see some positive effects.

Thank you for your positive review! We are very fortunate to have wonderful team members like Jason!

Toney is always so personable and professional. His attention to details gives you confidence that he applies service just like it is his own home! Thank you as always Toney!

Thank you for your positive review! We are very fortunate to have wonderful team members like Toney!

Lou has been servicing my home and lawn for several years. He is responsive anytime I've ever had concerns and is great at communicating any time there has been a problem. He is professional, personable, and excellent with my son, who absolutely loves seeing him! I highly recommend Lou and Scherzinger!

Thank you for your positive review! We are very fortunate to have wonderful team members like ***.

Ryan S. was extremely helpful in determining my options for service. He was also very trustworthy as I had to leave for medical reasons.

Thank you for your positive review!

(5 Stars)I was not home at the time that Darnell was here, but could see that he did a good job. We got new garage doors and the codes to enter have changed. So I need to inform him of the new codes so that he can have access to the garage since we usually have that sprayed inside as well. Scherzinger's does a good job all the time

Thank you for your positive review! We are very fortunate to have wonderful team members like Darnell.

I have been a Scherzinger customer for many years and have always been pleased with their service. Recently, Logan J****** performed my quarterly service and provided the polite, professional, and excellent customer service that I have come to expect. I highly recommend their services. ***** **

Thank you for your positive review! We are very fortunate to have wonderful team members like Logan.