Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Puppy Country, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforPuppy Country, LLC

    Pet Shop

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Puppy Country, LLC in Cincinnati, OH offers puppy sales and supplies.

    Business Details

    Location of This Business
    12121 Montgomery Rd Unit A, Cincinnati, OH 45249-1730
    BBB File Opened:
    3/11/2022
    Years in Business:
    2
    Business Started:
    9/1/2021
    Business Incorporated:
    7/20/2021
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of CB002MMZ for this business, issued by Ohio Department of Agriculture

    These agencies may include:

    Ohio Department of Agriculture

    8995 East Main Street

    Reynoldsburg OH 43068

    (614) 728-6220

    Fax: (614) 7286310

    http://www.agri.ohio.gov/

    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Ms. Ashley Campbell, Owner
    Contact Information

    Principal

    • Ms. Ashley Campbell, Owner

    Customer Contact

    • Ms. Ashley Campbell, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/18/2024

    Complaint Type:
    Product Issues
    Status:
    Answered
    I contacted Puppy Country LLC to find a puppy that was from a licensed breeder not a puppy mill and they confirmed that they only do business with licensed usda breeders. So I put a deposit down for a Corgi puppy. We got a call that she was ready on March 6th 2024. I went, they said she had a little upper respiratory issue but that she was fine and just to get her to their vet as soon as I could. I asked what food she was being fed and the response was “we feed all of our puppies hills science and I can get you a bag if you’d like.” I thought sure, and I said yes. So I paid the remaining balance and took her to the initial vet visit on Friday March 8th at 10:15. I mentioned the upper respiratory issue and they said she was fine and had no issues. She had been sniffling and had some discharge since we got her though. So like all puppies do she ate every last bite of her food and we got into the weekend and the sniffling turn into a completely clogged nasal passage and the discharge became snot and sneezing constantly all over my house and she would not play, wouldn’t hardly even move! We took her to our vet which is a highly reputable vet and voted one of the best in Cincinnati. They proceeded to take x-rays and found that she was completely full of stool and gas. They said from their decades of experience that this comes from an immediate change in diet which the girl(***** I believe is her name) said they didn’t know what the puppies are fed at the breeders homes but the owner conveniently called them and it just so happened to be the exact same food…hmm. Also when we initially got our dog she was terrified of us and hid the first day and a half that we had her before warming up to us, so I’m assuming between the long transport from one state away or the potential of being abused by the breeder she was scared to death. But after over a week and a half and $760+ in vet bills our dog is finally getting healthy and has a great home.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Christy C

    5 stars

    11/01/2023

    We purchased a mini Aussiedoodle from Puppy Country and we couldnt be more happy with her. She is so cuddly and has settled in just fine! The people from Puppy Country were very kind and easy to deal with. I would definitely use them again and will be referring any friends that may be in the market for a puppy!

    Local BBB

    BBB Cincinnati

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.