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            Business ProfileAces Pickleball + Kitchen

            Pickleball Facilities

            Contact Information

            2730 Maverick Drive

            Cincinnati, OH 45212

            Visit Website
            (513) 778-8555

            Business hours

            8:00 AM - 10:00 PM
            Business Hours
            8:00 AM - 10:00 PM
            8:00 AM - 10:00 PM
            8:00 AM - 10:00 PM
            8:00 AM - 10:00 PM
            8:00 AM - 10:00 PM
            8:00 AM - 10:00 PM
            8:00 AM - 10:00 PM

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C-

            This business is not BBB Accredited

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            Reasons for BBB Rating

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            Business Details

            Location of This Business
            2730 Maverick Drive, Cincinnati, OH 45212
            BBB File Opened:
            4/19/2023
            Hours of Operation

            Primary

            M:
            8:00 AM - 10:00 PM
            T:
            8:00 AM - 10:00 PM
            W:
            8:00 AM - 10:00 PM
            Th:
            8:00 AM - 10:00 PM
            F:
            8:00 AM - 10:00 PM
            Sa:
            8:00 AM - 10:00 PM
            Su:
            8:00 AM - 10:00 PM
            Business Management
            • Mr. Ed Biery, Company Contact
            Contact Information

            Customer Contact

            • Mr. Ed Biery, Company Contact
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/29/2024

            Complaint Type:
            Billing Issues
            Status:
            Unanswered
            November 20th of 2023 I reached out to cancel my membership and received a prompt next day reply from Adam P****** that it was not on auto-renew and I would not be billed. I thought great, all is well. Come to find out I was indeed charged on March 31st for another full year of Gold Membership. I reached out to Adam and he promptly replied same day asking for info which I provided. After no reply for a week, I follow up and receive another question (they were trying to locate my account do to a name confusion). I reply with my membership number and they find my account. Adam then asks for a screenshot of my credit card charge which I provide within 10 minutes on April 9th. I follow up on April 11th and hear nothing. Today is April 29th and still no reply or refund.

            Customer Reviews

            0 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Local BBB

            BBB Cincinnati

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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