Business Profilefor360 Property Advantage

We hired 360 Property Advantage to renovate our property at *** ** ****** ******* ********** *********** **** *****. A deposit in the amount of $7922.50 was made on 08/05/2022. Since then, 360 Property Advantage never showed up to complete the work. After many communications and broken promises we notified Luke at 360 Property Advantage on Monday 09/12/2022 that we would like to terminate our agreement and receive a full refund in the amount of $7922.50. Please see the attached email correspondence between myself (****** ******** ****** ***) and Luke (360 Property Advantage) requesting termination of our agreement and full refund in the amount of $7922.50. Per Luke, 360 Property Advantage has 30 days from the date of cancellation to refund our deposit. The 30 day mark ends 10/12/2022. On the attached email chain, there are several statements from Luke on when we should receive our refund, but we have yet to receive it. I have also reached back out to Luke several times to ask for an update, but he continues to neglect in giving us a response. We are asking for a full refund in the amount of $7922.50 within the 30 day cancellation timeline. Please note, that at the time of deposit for *** ** ****** ******, ********** ********** ***** on 08/05/2022, 360 provided no building materials as we (****** ******** ****** ***) supplied all necessary building materials (Which is also stated in our initial quote that is also attached, Please see Project estimate attached. Under "Materials: All materials will be provided by client"). Also, after the initial quote and deposit was given, we (****** ******** ****** ***) did not see 360 Property Advantage again at *** ** ****** ******, ********** ********** *****.