Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Six Nails Roofing has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforSix Nails Roofing

    Roofing Contractors
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    2.71/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/15/2024

    Years in Business: 11

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Six Nails Roofing in Cincinnati, OH offers:

    • Roofing services
    • Gutter repair
    • Downspout repair
    • Hail repair
    • Siding repair
    • Storm damage repair

    Business Details

    Headquarters
    300 E Business Way Ste 200, Cincinnati, OH 45241-2389
    BBB File Opened:
    10/19/2015
    Years in Business:
    11
    Business Started:
    5/23/2013
    Business Started Locally:
    7/29/2015
    Business Incorporated:
    5/23/2013
    Accredited Since:
    4/15/2024
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    1
    Alternate Business Name
    • Six Nails, LLC
    Business Management
    • Ms. Laura L. Harris, Owner
    Contact Information

    Principal

    • Ms. Laura L. Harris, Owner

    Customer Contact

    • Ms. Laura L. Harris, Owner
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/23/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    The crew started on 11/21/22 and worked a full day. They returned on 11/22/22 worked from about 9am until 12pm and informed me that they will be back in two hours. Four hours passed and I contacted Carrie to find out if the crew was going to return that day? She informed me that yes and they were on their way back. Another hour and a half had passed and the crew finally returned at 5:30pm worked in the dark for the next two hours. On 11/23/22 the crew had not shown up and the garage wasn't completed and a roll of nails left on the roof. I contacted Carrie and was informed that the crew was on their way. The crew never showed up that day. On 11/24/22 Thanksgiving Day about 1:30pm the crew showed up without any notice worked on the garage for almost 3 hours. Once they had left my husband walked around our property and found empty alcoholic containers the crew had left in different locations on our property. Rob was contacted on 11/25/22 with the issues of the roof not being completed damaged items around the property the crew being intoxicated and of the tools including an open box knife being left by the crew. We were informed that all issues will be addressed and that the crew had been terminated. They went silent until 12/26/22 when Melanie called asking for the finale payment. Dan spoke with her, and Tru, they assured him that Tru was going to handle issues moving forward. On 1/3/23 the roof started to leak in multiple places. Tru came out and said they'll replace the ceiling fan and sent a crew out to tarp up the leaks. After disputing with Tru about alterations of vents and how we would prefer things to be repaired, Rob showed up on 1/13/23 to try and resolve the issue but also to threaten us with possible legal papers for nonpayment. We discovered that a Completion Form from Six Nails with our forged signatures was sent to State Farm on 12/7/22 to collect the final payment. Robs response was thats how we do it if you dont like it press charges.
    Read More

    Customer Reviews

    7 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Brad B

    1 star

    05/11/2023

    Six Nails Roofing knocked on my door today with an offer to do storm damage assessment of my roof since storms came through the area. They said a deadline for filing some claims was June 1, 2023, and I needed to have an assessment done soon. There was a woman and a man; the woman spoke as the man stayed in the truck, but as soon as I started asking questions, the man came to the door. The woman disappeared into the truck. The man was very pushy, talked constantly. He said I have [brand name] shingles, he could tell by the way they looked, and damage to them could be hidden. He was loud, and it was difficult to speak since he never stopped talking. They gave me a sheet with a number to call which made the June 1 claim. The company name was not on the sheet; it was quickly made in a basic word processor, no graphics, just black ink on orange paper. Finally got them to leave.

    Local BBB

    BBB Cincinnati

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.