ComplaintsforWeapon X Motorsports
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Complaint Details
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Initial Complaint
08/07/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I ,**** ********,paid Weapon x motorsports $1159.49 for a front splitter for my 2016 Cadillac CTS-V, order #*****. I have yet to receive the part, refund or any correspondence on why it's taking so long. I placed this order in April of 2023. I have emailed them at least fifteen times but have only received two responses at the most.Initial Complaint
07/22/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Why do you have good reviews??? I am reporting business to BBB, bank dispute and bank very way I can do people are aware!! You don’t answer calls, don’t call back or email back!! I have been waiting for my order and it stills shows as not being sent $500++ that I won’t loose!! I work hard for my money and trusted your business!! Any positive reviews are most definitely a scam to bring more customers!! But you are not a legit place and rob people!!! Management or owner is on this because nobody seems to care and reply to negative reviews!!! Scammer alert!!! SCAMMER!!!! Beware!!! THIEFS!!!!!! Beware!!!! I have tried to get a resolution on my order with no luck at all!!Initial Complaint
06/18/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Date of transaction: 12.16.2023 Order Number: ***** Amount: $739.63 We purchased a part as a gift for our son who owns a ******** ****. The item is question is a ******** *** * *** * ***. We emailed and called the company four different times. We placed on order on 12.16.23 and have not received a status on when we will received the two items purchased. These area christmas gift and would like to know when we should expect them. This what we ordered and paid for: 1x WEAPON-X: Wheel Spacers (Slip On) - 5x120 [*** V gen 2/3, ****** gen 5/6] - 5mm slip on spacers / 2 pair / No for $200.00 each 1x WEAPON-X: AIR-FLOW Splitter [*** V gen 2, LSA] - Air-Flow Splitter - Carbon Fiber for $739.13 each Subtotal : $939.13 USD Shipping : $59.99 USD Total : $999.12 USD To date, we still have not hear or received the product that we paid for therefore, we would like to resolve this matter by receiving out full refund back. We just attempted to email the Orders email but it came back as undeliverable. Regards, ****** *** ******* ****** ###-###-#### *************************Initial Complaint
06/06/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Car accessory order placed 4/26/23. Was told possible 6-12 month back order. Order # *****. Emailed 9/11/23 asking for update, told next shipment Nov/Dec. Emailed 12/27/23, no response Emailed 4/3/24 asking to cancel order, response on 4/4 said will check w/ sales. I responded 4/4, asking to cancel and refund, no response. Emailed 4/9 again asking for cancel and refund They responded 4/19 saying will check w/ accounting. Emailed 5/6 after no refund sent, asking on update. Response 5/6, checking w/ accounting. Emailed 5/30/24, no response. Can forward email transactions if necessary. I also placed numerous phone calls during this time in addition to the emails.Initial Complaint
05/14/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I ordered a set of *** ***** Coilovers for my 2013 Camaro ZL1 in August of 2023. The order number is *****. I have been in contact with WeaponX Motorsports tracking the progress of my order and each time they gave me a new estimated ship date, but they have not shipped yet. The last email I send was a request for a full refund since I have not received the product. I paid them by debit card in the amount $3,442,66. They never responded to the last e-mail. Since it has been 9 months and I have not received the order, I would like a full refund sent to me.Initial Complaint
05/10/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
The order was placed august 2023 for a throttle body for an engine around $800. The item came in the correct box but wrong size. Once I called back all lines are disconnected. When I emailed they told me I needed an adapter which also was wrong. I asked for a return and refund or the correct part and no longer got any response back. I tried 12 more emails within 6 months with no response. I filed a complaint with my bank but they said it’s past 90 days so they couldn’t help me. I feel confident he has so many negative reviews that he’s learned the system. His reviews on ****** prove his character flaws. This is just stealing no other way around it. I’m out $800 that was basically stolen. I don’t know how he is allowed to stay in business.Initial Complaint
04/29/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I had placed an order with Weapon-X Motorsports for a carbon fiber splitter on September 1, 2023, Order#*****. The company has taken my money and has not provided the product that I purchased. All phone calls and emails have not been returned. I’m seeking refund.Initial Complaint
03/15/2024
- Complaint Type:
- Delivery Issues
- Status:
- Answered
Good evening, I placed an order for a carbon fiber hood for my car July 25, 2022 and have not received the part still. The agreement was that I pay half of the complete payment while the hood was being made and it would take 6 months. After 6 months they stated that it would take another 6 months...and essentially the 6 month push back has continuously been occurring via email until I requested a manager to call me. I have not heard from them since even though I have reached out to them via Phone, email, and social media.Initial Complaint
03/03/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I ordered a part from them March 2022 (order#*****). It had at most a 4 month wait time. In the 2 years since then I have spoken to them multiple times (maybe half as many times as I've reached out, at best) they've given me false hope. Fake ship dates. Etc. Talked me into waiting this long. Finally I've had MORE than enough and do not even want the product anymore. I have reached out at least 3 or 4 times since reaching this decision and haven't gotten a single response back since requesting a cancel order and refund. This company has alot of nerve even accepting orders anymore. Look at how many complaints are on here. Now imagine how many MORE people have been stiffed by them that aren't complaining on here.Initial Complaint
02/06/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Ordered a front splitter August 22,2022. I have been patient and in contact loosely with Weapon X, they have responded with excuses every time I have emailed and they have basically stopped responding. I have asked for a refund at this time and still no resolution.
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Customer Complaints Summary
30 total complaints in the last 3 years.
17 complaints closed in the last 12 months.