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Find a Location

CARE Center Vets has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforCARE Center Vets

    Veterinarian
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.44/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/22/2010

    Years in Business: 23

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    CARE Center Vets in Cincinnati, OH offers veterinary and animal hospital services, including 24 hour emergency care as well as, cardiology, critical care, internal medicine, medical and radiation oncology, neurology, rehabilitation and surgical services.

    Business Details

    This is a multi-location business.

    Find a Location

    CARE Center Vets has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      6995 East Kemper Road, Cincinnati, OH 45249-1024
      BBB File Opened:
      1/25/2002
      Years in Business:
      23
      Business Started:
      12/11/2000
      Business Incorporated:
      5/23/2000
      Accredited Since:
      9/22/2010
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of VET.6705 for this business, issued by Veterinary Board, Ohio State. The expiration date of this license is 3/1/2026.

      These agencies may include:

      Veterinary Board, Ohio State

      77 S High Street, 16th Floor

      Columbus OH 43266

      (614) 644-5281

      Fax: (614) 6449038

      http://ovmlb.ohio.gov/

      BBB records show a license number of VET.6093 for this business, issued by Veterinary Board, Ohio State. The expiration date of this license is 3/1/2026.

      These agencies may include:

      Veterinary Board, Ohio State

      77 S High Street, 16th Floor

      Columbus OH 43266

      (614) 644-5281

      Fax: (614) 6449038

      http://ovmlb.ohio.gov/

      BBB records show a license number of VET.6717.SPEC for this business, issued by Veterinary Board, Ohio State. The expiration date of this license is 3/1/2026.

      These agencies may include:

      Veterinary Board, Ohio State

      77 S High Street, 16th Floor

      Columbus OH 43266

      (614) 644-5281

      Fax: (614) 6449038

      http://ovmlb.ohio.gov/

      BBB records show a license number of VET.6560 for this business, issued by Veterinary Board, Ohio State. The expiration date of this license is 3/1/2026.

      These agencies may include:

      Veterinary Board, Ohio State

      77 S High Street, 16th Floor

      Columbus OH 43266

      (614) 644-5281

      Fax: (614) 6449038

      http://ovmlb.ohio.gov/

      Type of Entity:
      Corporation
      Alternate Business Name
      • Cincinnati Animal Referral and Emergency Center, LLC
      • Cincinnati CARE Center
      Business Management
      • Dr. Daniel Carey, Medical Director
      • Ms. Sharmila Ruparel, DVM, Emergency Department
      • Ms. Michele Muldoon, Surgery Department Head
      • Rachel Halpin, Medical Director
      • Ms. Cristlyn Johnston, Director
      Contact Information

      Principal

      • Rachel Halpin, Medical Director
      • Ms. Cristlyn Johnston, Director

      Customer Contact

      • Ms. Lindsey Stewart, Operations Manager
      Additional Contact Information

      Fax Numbers

      • (513) 530-0811
        Primary Fax
      • (937) 428-6667
        Other Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Choosing a veterinarian for your pet

      Customer Complaints

      5 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/05/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      We have arrived to care center vets Dayton last night with our dog Coco, who was crying in Pain, going to septic shock, Dehydrated with dry nose nd tongue. I pushed some water into his mouth with syringe that day, but he was getting worse. Dr Dana B********** took care of him, she is a vet. We came with food poisoning. He received pain medication and nothing else. I had to ask several times for Liquid iv for him, and he was not treated for food poisoning! After labs were run, his platelets were low, and low BP. Plan was to treat underlying condition, not the food poisoning that was killing him at the moment. Am I missing something? Our emergency experience was Fearful, my dog was suffering and nothing was being done to help with his food poisoning, Nothing. Perhaps it was salmonella, or not fresh fish he ate,, Dr B********** was educating us, How low platelets effect his body, and what can be done to discover what kind of cancer he might have, While my dog was laying flat, struggling to breathe & dying . She told me his BP was 80, I asked her is that systolic?, Because she failed to revel the number. This place is called an emergency hospital, but my dog was not treated as an emergency case. Extremely disappointed & disturbed. Dr Dana B********** should not be practicing veterinary, as she’s not qualified to treat emergency cases. ********* ***** 
      Read More

      Customer Reviews

      9 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      John S

      1 star

      04/19/2024

      The place is ridiculous. Rather than waste too much time with the details the experience was as such. My dog was having sneezing fits along with mucus discharge from her nostrils. I was told that she needed a CAT scan and biopsy from her nasal passage and $5k later they determined it was allergies and she needed to take Zyrtec. Somehow I feel that shouldve been tried first. Side note, when they released her to me she was bleeding out of her nose all over and just handed her to me. I had to go into the bathroom to get paper towels to clean it up. Truly clueless group of people.

      CARE Center Vets Response

      04/25/2024

      Hello Mr. ********** I am sorry to hear of your experience, we would be happy to discuss this further with you if you would be willing to do so. Please reach out to us * ************.

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