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          Murphy Home Improvement Inc. has 1 locations, listed below.

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            Business ProfileMurphy Home Improvement Inc.

            Window Installation

            Contact Information

            6571 Glenway Ave

            Cincinnati, OH 45211-4409

            Visit Website
            Email this Business
            (513) 922-8989

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 44

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            This business offers replacement windows, siding, roofing, exterior doors, storm doors and storm windows and other remodeling services.

            Business Details

            Location of This Business
            6571 Glenway Ave, Cincinnati, OH 45211-4409
            Email this Business
            BBB File Opened:
            6/16/1992
            Years in Business:
            44
            Business Started:
            3/1/1980
            Business Incorporated:
            3/14/1994
            Type of Entity:
            Corporation
            Hours of Operation

            Primary

            M:
            8:00 AM - 5:00 PM
            T:
            8:00 AM - 5:00 PM
            W:
            8:00 AM - 5:00 PM
            Th:
            8:00 AM - 5:00 PM
            F:
            8:00 AM - 5:00 PM
            Business Management
            • Mr. Thomas W. Murphy, Owner
            Contact Information

            Principal

            • Mr. Thomas W. Murphy, Owner

            Customer Contact

            • Mr. Thomas W. Murphy, Owner
            Additional Contact Information

            Email Addresses

            Website Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/17/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Unresolved
            i hired Murphy Home Improvement to remove previous screening and install new screening on my deck and also two screen doors. The work was completed on and paid in full in the amount of $8,010.00 on December 8, 2022. There is no issue with the two screen doors. The screening used for the screen deck is an inferior product. There is a total of 14 panels of screening on my deck. The work on my deck is only 9 months old and I need to replace 8 panels of screening because of holes and dents in the screening. Each panel will cost me $150 to replace. My previous screened deck was over 30 years old and I had no issue with holes or dents. What i want is to have the screening replaced with the same type of screening used in windows and in the screen doors that were installed. I contacted Murphy Home Improvement and Tom Murphy came to my house and inspected the deck. Tom said that he would contact ********* Screening and would get back to me. That was over two weeks ago and I have not heard anything from him. Thank you
            Read More
            Read 2 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            R. B.

            01/05/2024

            THIS IS THE WORST COMPANY THAT I HAVE EVER DONE BUSINESS WITH, 2 YEARS AND I AM STILL WAITING ON THEM TO RETURN AND FINSH MY JOB. THIS IS AFTER MR M***** SAID THEY WOULD TAKE CARE OF THE PROBLEMS. MR M***** EVEN CAME OUT AND LOOKED AT THE JOB AND AGREED THAT IT WAS A BAD JOB, SO THE PROBLEM STARTS AT THE TOP AND IT SHOWS.

            Murphy Home Improvement Inc. Response

            01/08/2024

            This job has been completed and paid for. We have no record of any services or work to be done. We will email the homeowner and follow up with him of what needs to be done.

            Customer Response

            01/09/2024

            Tom M***** sent me a message on 1/8/24, said he will take care of the problems in the next couple weeks. Same thing he said 1 1/2 years ago,them saying the job was completed and paid for with no problems is not the truth. Tom M***** came over personally and looked at the job. But as they said it was paid in full. So no big deal on there end to fix any issues. I have pictures of my yard with their truck broken down and them doing brakes on it. Killed my grass and they said nothing, when I said something they told me I had the best crew on my job.
            Read 1 More Customer Review

            Local BBB

            BBB Cincinnati

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