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Find a Location

Continuing Healthcare Solutions has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Continuing Healthcare Solutions

      7261 Engle Rd Ste 200 Cleveland, OH 44130-3479

    • Continuing Healthcare Solutions

      8881 Schaeffer St Mentor, OH 44060-5035

    • Continuing Healthcare Solutions

      60 West St Geneva, OH 44041-9723

    Business ProfileforContinuing Healthcare Solutions

    Assisted Living Facilities
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Continuing Healthcare Solutions has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Continuing Healthcare Solutions

        7261 Engle Rd Ste 200 Cleveland, OH 44130-3479

      • Continuing Healthcare Solutions

        8881 Schaeffer St Mentor, OH 44060-5035

      • Continuing Healthcare Solutions

        60 West St Geneva, OH 44041-9723

      Location of This Business
      7261 Engle Rd Ste 200, Cleveland, OH 44130-3479
      BBB File Opened:
      3/13/2019
      Years in Business:
      13
      Business Started:
      9/8/2011
      Type of Entity:
      Corporation
      Alternate Business Name
      • Geneva Shores Skilled Nursing & Rehabilitation
      • Continuing Healthcare of Mentor
      Business Management
      • T. Scott Sprenger, President and Chief Operating Officer
      Contact Information

      Principal

      • T. Scott Sprenger, President and Chief Operating Officer

      Customer Contact

      • T. Scott Sprenger, President and Chief Operating Officer
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: How to choose the right assisted living facility

      Customer Complaints

      0 Customer Complaints

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      Customer Reviews

      1 Customer Reviews

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      Most Recent Customer Review

      Thomas S.

      1 star

      11/21/2021

      Really bad place to be at if you are a patient. We had to place my mother here for rehab after she fell and broke her femur bone. She arrived in early may of 2021 and around 2 weeks later she wound up with a really bad uti. The lpn they had working on getting a sample neglected getting one for over 45 days during that time patrick was suppose to run a catheter to get a sample and never did. On july 4th my mother wound up at osu for treatmentand they immediately found the cause for the uti and treated it. Osu ran test on her and my mothers kidneys were running at around 30% from the uti. If the uti would have been left untreated another week or so osu said she would have needed a kidney transplant. We filed a complaint with health department and received notice they were fined from the federal and state agencies for neglect. The lpn's name is patrick and the day i confronted the facility manager mike about it he said patrick submitted his resignation the day before we talked. I am guessing mike knew the neglect was going on and ignored it. This is at the gahanna ohio location on stygler road.

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