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Find a Location

K & M Towing & Automotive Inc. has 1 locations, listed below.

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    Business ProfileforK & M Towing & Automotive Inc.

    Auto Repair

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    K & M Towing and Automotive Inc offers automotive repair and towing services.

    Business Details

    Location of This Business
    13011 Bellaire Rd, Cleveland, OH 44135-3059
    BBB File Opened:
    9/24/1984
    Years in Business:
    62
    Business Started:
    5/1/1962
    Date of New Ownership:
    11/1/2016
    Type of Entity:
    Limited Liability Company (LLC)
    Additional Contact Information

    Fax Numbers

    • (216) 230-2217
      Primary Fax

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/06/2021

    Complaint Type:
    Customer Service Issues
    Status:
    Unanswered
    My car had been picked up by K & M towing company no later than August 4th, in the middle of the night parked in the ***** ****** lot where there was no visible towing or private parking sign anywhere near me. Them towing my car wasn't the worst part, When I called on August 5th they told me they had my car for 5 days and requested I paid nearly $350 in cash within the next hour. It was IMPOSSIBLE for them to have my car for more than 24 hours since I had driven it previously and I have the location of my car marked in my phone placing my car an hour away 2 days previously. When I went to complain the man had the audacity to tell me I owed him an apology, talked over me for more than an hour when I explained how his math was wrong, and then refused to give me his name or the name of his boss or any other employees. When I insisted I needed at least his name he just continued to demand that I pay a week's worth of fees and told me it didn't matter that I didn't need his name.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB Serving Greater Cleveland

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