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ComplaintsforNovak Supply LLC
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Complaint Details
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Initial Complaint
11/14/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
Entered by BBB staff LO Consumer states he took 2 uniforms to the business to have patches and alterations done. He paid $54.00. He tried calling to pick up the uniforms today and they are refusing to release the items due to an issue they have for a past inquiry. Consumer said all he did was ask for an estimate for the previous item, he never authorized the work to be done and he never provided the patches for them to put on the jacket. They are telling him he has to pay $59.00 for the jacket they have in their possession but the consumer states he is not responsible for that because he never authorized anything.Business response
11/27/2023
Response taken over the phone by BBB Staff
I already talked to my lawyer and we do not need to respond. We will not be responding.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.