ComplaintsforCleveland Marine LLC
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Complaint Details
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Initial Complaint
10/04/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I took my boat into Cleveland Marine on July 12, 2022 for repair. They sent me with an e-bill which i agreed to pay on July 26, 2022. I have tired contacting them 6 times by phone as to the progress of the repairs and the where abouts of my boat. Drove to the repair shop this morning, 10/04/2022 to see where my boat is, the receptionist told me that the owner was not available. They have had my boat for almost 90 days! Not sure if it is fixed or where it even is! Not one time have they ever called me or tried to contact me other than the e-bill.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.