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          McCarthy, Burgess & Wolff, Inc. has 1 locations, listed below.

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            Business ProfileMcCarthy, Burgess & Wolff, Inc.

            Collections Agencies
            BBB accredited business

            Contact Information

            26000 Cannon Rd

            Cleveland, OH 44146-1807

            Visit Website
            (440) 735-5100

            Business hours

            8:30 AM - 5:00 PM
            Business Hours
            8:30 AM - 5:00 PM
            8:30 AM - 5:00 PM
            8:30 AM - 5:00 PM
            8:30 AM - 5:00 PM
            8:30 AM - 5:00 PM
            Closed
            Closed

            Customer Reviews

            1/5

            Average of 24 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            83 complaints closed in last 3 years

            52 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA

            Accredited Since: 1/25/2011

            Years in Business: 44

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            McCarthy Burgess & Wolff is a Debt Collection Agency.

            Products & Services

            This company provides Commercial and Consumer Debt Collection Services.

            Business Details

            Location of This Business
            26000 Cannon Rd, Cleveland, OH 44146-1807
            BBB File Opened:
            4/9/2001
            Years in Business:
            44
            Business Started:
            5/10/1980
            Business Incorporated:
            5/20/1980
            Accredited Since:
            1/25/2011
            Type of Entity:
            Corporation
            Alternate Business Name
            • MB&W
            Hours of Operation

            Primary

            M:
            8:30 AM - 5:00 PM
            T:
            8:30 AM - 5:00 PM
            W:
            8:30 AM - 5:00 PM
            Th:
            8:30 AM - 5:00 PM
            F:
            8:30 AM - 5:00 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Mr. Brett Alspach, COO
            • Ms. Freida Burgess Wolff, President
            • Ms. Sally Schmidt
            • Laureen Tilson, Corporate Counsel
            • Ms. Jaclyn Rivera, Controller
            Contact Information

            Principal

            • Mr. Brett Alspach, COO

            Customer Contact

            • Laureen Tilson, Corporate Counsel
            Additional Contact Information

            Fax Numbers

            • (440) 439-5941
              Primary Fax
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Understand consumer rights when it comes to debt collection

            Customer Complaints

            83 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/18/2024

            Complaint Type:
            Billing Issues
            Status:
            Resolved
            shows a balance of $672.12 Dated:3/04/2024 interest and fees charged by MBW $120.98 Creditor: ******* ******** via McCarthy, Burgess & Wolf ******* Reference**************** MBW reference********* I tired working out a settlement with ******* and they would not settle. My husband is sick and on Disability. I do not owe the amount they are showing. I would be happy to pay this Bill, but I need a reasonable payment option or settlement option. MBW contacted me 6/17/2024 by phone and email and demanding I resolve this Today.
            Read More
            Read 82 More Complaints

            Customer Reviews

            24 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Michelle J

            06/21/2024

            I spoke with Jeff ***** today with McCarthy, Burgess and Wolff about an account our company has with one of his clients. I explained to him I would not be the person who could address the matter but I would make sure to get the info to the people who could. He was EXTREMELY rude, unnecessarily so. I got so angry (something I don't usually do) that I told him I would relay his information and hung up. What an awful company. People can be persistent without losing all semblance of professionalism.
            Read 23 More Customer Reviews

            Local BBB

            BBB Serving Greater Cleveland

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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