Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Global Financial Corporation has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforGlobal Financial Corporation

    Financial Services

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    5350 Transportation Blvd Ste 17, Cleveland, OH 44125-5307
    BBB File Opened:
    4/7/2011
    Business Management
    • Mr. Joe Chelala, Vice President
    Contact Information

    Principal

    • Mr. Joe Chelala, Vice President

    Customer Contact

    • Mr. Joe Chelala, Vice President
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: How to shop for financial services

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/14/2023

    Complaint Type:
    Billing Issues
    Status:
    Answered
    3/12/2023 I was awakened to a knock on my door. To my surprise it was repomen. And they had my truck in the air. This is confusing as I've made the payments my account manager told me to make. I then show the repomen my last full payment on 3/3/2023. From talking to repomen I found out not only did my account manager quit but so did my last account manager. Included in this correspondence will be txt from my account manager and me. and last 3 payments made. This company didnt contact me to give me a new account manager. I was told someone called. I wasnt sent anything through the mail. My last account manager would call my jobs to find me as this is where I always am. This company has been trying to find ways to take my vehicle since day 1. My 1st account manager her 1st time speaking to me she was belligerent and hostile. And tried to repo vehicle then due to a miscommunication. I asked for a different account manager this Took over 6months for the company to do. This company has now taken my means of transport. I work 4 jobs and now they all are in jeopardy because of this business. Also to be noted. My 4x4 vehicle that should be on a flat bed was towed with the rear wheels up. This will harm my 4x4 drive and I will be seeking damages.
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Rayette H.

    1 star

    09/26/2022

    Very unprofessional Joanne Jackson has a nasty attitude and mouth she has disrespected my mother, my underage daughter and myself. Mattie ******** refuses to remove her from my account or take action against her I record all calls and save messages between Joanne and myself she’s a liar .

    Local BBB

    BBB Serving Greater Cleveland

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.