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          Find a Location

          American Greetings Corporation has 11 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileAmerican Greetings Corporation

            Greeting Card Manufacturers
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            1 American Blvd

            Cleveland, OH 44145-8151

            Visit Website
            (216) 252-7300

            Customer Reviews

            1.12/5

            Average of 26 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            56 complaints closed in last 3 years

            15 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 118

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            American Greetings Corporation creates, manufacturers and distributes greeting cards and social expression products which are sold exclusively to retail outlets.

            Headquartered in Cleveland, Ohio, this company has wholly owned subsidiaries in the U.K. (U.K. Greetings), Canada (Carlton Cards Ltd.), Australia (John Sands Australia), New Zealand (John Sands New Zealand), South Africa (S.A. Greetings) and Mexico (Carlton Mexico S.A. de C.V.).

            Business Details

            This is a multi-location business.

            Find a Location

            American Greetings Corporation has 11 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              1 American Blvd, Cleveland, OH 44145-8151
              BBB File Opened:
              1/1/1946
              Years in Business:
              118
              Business Started:
              1/1/1906
              Business Incorporated:
              1/29/1944
              Type of Entity:
              Corporation
              Alternate Business Name
              • Today & Always by American Greetings
              • Plus Mark
              • Jacquie Lawson
              • Blue Mountain
              • Papyrus
              • Recycled Paper Greetings
              • Smash Ups
              • Paper Rebel
              • Creatacard
              • Just W!nk
              • Kathy Davis
              • American Greetings Corp.
              • Carlton Cards
              • Ag.com
              Business Management
              • Mr. Paul Ozan
              • Mr. Morry Weiss, Chairman
              • Ms. Sue Holiday, Consumer Affairs
              • D. Thompson
              • Ms. Karen Santagata, Litigation Specialist
              • Mr. Joe Arcuri, President & CEO
              • Ms. Lorna Street, Chief Financial Officer
              Contact Information

              Principal

              • Mr. Morry Weiss, Chairman
              Additional Contact Information

              Fax Numbers

              • (216) 252-6778
                Other Fax

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              56 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              05/16/2024

              Complaint Type:
              Billing Issues
              Status:
              Resolved
              I cancelled my annual subscription auto-renewal on 5/15/2024 once I received notice from my Citi credit card charge of $29.99 that occurred on 5/14/2024. During that 24 hours I did not use the service. Common courtesy dictates that ************.com would refund the $29.99 charge, but they refused to do so. Additionally, I had been auto-charged $29.99 six times since 2019 even though the auto-renew feature on my account was "Expired" (see attached screenshots). Essentially, I had been charged $180 over six years and only used the service one time to send one eCard (electronic greeting card).
              Read More
              Read 55 More Complaints

              Customer Reviews

              26 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Jessica S

              06/24/2024

              Justwink auto-renewed, but the app isn't working, your can't get them to reset your password, and support emails go unanswered. I've paid for and loved this service for years and am so disappointed.

              American Greetings Corporation Response

              06/26/2024

              Hello J******, Thank you for contacting American Greetings Customer Support. The justWink app no longer exists, but you can find some of the content on Americangreetings.com and in the AG Ecard App! If you have further questions or concerns, don't hesitate to contact us. Thank you, Shyla Your Customer Support Representative American Greetings
              Read 25 More Customer Reviews

              Local BBB

              BBB Serving Greater Cleveland

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

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