ComplaintsforChannel XR
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Complaint Details
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Initial Complaint
07/05/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Had my wife (********* ****************) Order me an item from this provider for use at work. Item ordered, (Vuzix Blade 2) Order Number (#************) Cost 1,300.00. After being strung along for an additional $200.00 in hidden costs and fees. Company has not provided any shipping information, only that my wife receive an email when the item ships. Of couse that has been nearly 3 weeks again, and company no longer responds to web chat, the only means we have of speaking to a real person. No phone number provided by the company.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.