ComplaintsforE & D Realty & Investment Co.
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Complaint Details
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Initial Complaint
12/12/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I moved into the property in February 2020. I immediately noticed that the heating vent did not work. I reached out to the maintenance guy Ludie ***** and advised him of this problem. There was a service man that came out to attempt to fix the problem, but was not successful. I reached out to the property manage Lydia **** via email and phone and was advised that I would need to speak to Ludie *****. The problem was not resolved so their solution to the problem was to purchase me a space heater. The space heater worked for awhile but started to burn from the wall. I immediately reached out to Ludie ***** and was advised that he would speak to the property manager about the situation. I followed up that next week and spoke to the secretary and I was told that the previous tenant and her daughter did not complain and that the property manager stated that she was not going to accommodate me and that I needed to move. My lease isn't up until February and I need heat for every room in the house that is being counted for as a bedroom. Every other room in the house the heat is perfect it is only the upstairs that is very cold.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.