Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
06/23/2022
- Complaint Type:
- Order Issues
- Status:
- Answered
Hello I am a tenant of Cleveland bricks and have stayed at this specific property for a year now it’s time to renew my lease the property manager told me I could resign then once we got into it over the lawn and a few repairs I asked to be done before I resign she literally waited to I have to be out in three weeks to tell me I can’t resign and I have to move out on the 14th of July I have never missed rent or caused any trouble this is unacceptableBusiness response
07/12/2022
Hello,
A lease renewal was sent to the tenant on June 2nd. She never responded or resigned her lease. Also, per the lease agreement the tenant is responsible to maintain their lawn and this was not being done. A violation can costs $450 and we almost always end up paying those without being able to collect from the tenant. We had received verbal warnings from city inspectors. The tenant did pay their rent on time, but after not signing a renewal we made plans to move on.
Thank you.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
1925 Saint Clair Ave NE
Cleveland, OH 44114-2028
Business hours
Today,9:00 AM - 5:00 PM
MMonday | 9:00 AM - 5:00 PM |
---|---|
TTuesday | 9:00 AM - 5:00 PM |
WWednesday | 9:00 AM - 5:00 PM |
ThThursday | 9:00 AM - 5:00 PM |
FFriday | 9:00 AM - 5:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
Want a quote from this business?
Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.