Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

General Contractor

SureRoof Total Construction Company

Reviews

Customer Review Ratings

4.6/5 stars

Average of 10 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromSteven G

    Date: 09/11/2023

    5 stars
    SureRoof is HIGHLY DESERVANT of every point, across all 5-Stars! The Roofing Specialist (Sean) and the Office Manager (Carmen) were top-notch professionals, throughout the entirity of my rental home's roof replacement process! Together, they thoroughly explained all relevant processes - successfully eliminating "surprises" and appropriately level-setting my expectations. SureRoof interacted seamlessly with my insurance carrier and replaced my roof as scheduled, without any cost variances! SureRoof has won the contracts, supporting Annual Inspections for both of my (Rental) and (Primary Residence) locations - occurring 3-times each year!! Call SureRoof IMMEDIATELY... I sleep well each night, knowing my roof is continually under the watchful eye on top-notch professionals!
  • Review fromDarryl W.

    Date: 07/27/2023

    5 stars
    Sure Roof is a great company if you're looking to get a roof replacement or gutters. First of all Sean is the Man he is alsome. He really works hard to get exactly what you need. He went above and beyond to get the job done right. I will only be using SureRoof from now on!!! THANK SEAN
  • Review fromMohit K

    Date: 07/07/2023

    5 stars
    Am very impressed from the Services Provided by SureRoof, I was coordinating with Seth Rutzel & Steve for my house siding replacement. Seth and Steve both are very helpful and they kept me updated about the complete process. Siding replacement Crew also did the great job and they took just 3 days for full siding replacement and new siding looks very beautiful. Thanks to SureRoof for awesome work.
  • Review fromSim J

    Date: 05/11/2023

    5 stars

    Sim J

    Date: 05/11/2023

    We had the roof replaced by SureRoof yesterday and we can’t express our gratitude for the work this company did for us . Everything went well , they were very organized and fast . Seth guide us thru the entire process and I have no words ,besides saying amazing !! Thank you !!

    SureRoof Total Construction Company

    Date: 05/12/2023

    Hi ******* Thank you for your feedback. Our customers and services are very important to us. We strive to make sure our customers are satisfied with the outcome of their home improvement project. We greatly appreciate your business. Have a great day, Carmen
  • Review fromPatrick D

    Date: 04/11/2023

    5 stars
    Promptly came out to diagnose the problem caused by another contractor (failure to install ice guard under siding on a vertical surface along a lower roof section) and then to take the time to effect repairs. Would definitely use them again for my next project.
  • Review frompeter k

    Date: 02/27/2023

    1 star
    Sure roof did a good job with my roof but when I had the son Geno and his Buddy Joe do side work it was a nightmare, I had to call them 50 times to get them to come out and finish a job and joe was drinking beer on the job and it showed in his work they started to get lazy and did lousy jobs and finally they just never finished a few jobs took the cash and left and i was glad to see them go i would rather get a tooth pulled at the dentist than deal with them again.
  • Review fromBrian B

    Date: 02/19/2023

    5 stars
    Seth coordinated a major home improvement project for our family -- assessing causes of our ceiling's chipping paint, bringing in Ozzie who made the ceiling like new, working with our home insurance agent to cover most of the cost of the damaged roof, and bringing in their whole team of roofers who replaced the entire roof in a single morning. Since then (late spring), both the roof and ceiling have survived the hottest and coldest days, with no trouble. The project was a great investment in our home. I recommend them.
  • Review fromAnthony L

    Date: 09/22/2022

    5 stars
    Steve **** went above and beyond make sure that our insurance company covered everything that was damaged on our roof and siding and helped us through every step of process. The team was quick to get our roof and siding on and everything looks beautiful. I can't recommend Sure Roof enough!
  • Review fromMichael B

    Date: 07/12/2022

    5 stars
    Outstanding service from Sean every step of the way. Handled all the communications with the insurance company to make sure everything went smoothly. 3 different teams worked on the roof replacement, soffit repair and gutters, and all were professional well coordinated and did great work. Also went out of their way to satisfy neighbors with a couple of their minor worries. Price was just as promised despite finding unexpected issues that needed addressed. Great work and spectacular service all the way through. Highly recommended.
  • Review fromSally P

    Date: 05/19/2022

    5 stars

    Sally P

    Date: 05/19/2022

    Steve **** from Sure Roof was awesome to work with.

    SureRoof Total Construction Company

    Date: 05/20/2022

    Hi Sally, Thank you for your feedback. Our customers and services are very important to us. We strive to make sure our customers are satisfied with the outcome of their home improvement project. We greatly appreciate your business. Have a great day, Carmen

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.