3 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from sandra p
1 star07/27/2023
forces you to sign document agreeing to be spammed by insurance agents (probably for kickbacks) or you cannot complete your paperwork. i spoke to them directly about NOT doing this. do NOT sell my information - and they did it anyways. very angry as i use my personal number for WORK!!Review from Catherine S
1 star06/23/2023
If I could rate this company with negative stars I would. This is a HORRIBLE company. Not only did they never communicate with us during our home buying process, only if I reached out to them did I receive information, but they made me sign my closing documents twice. They sent me the wrong closing documents, a mistake that was made by their incompetent workers, and tried to blame it on the lender. The lender in fact sent them the correct paperwork as we confirmed this with them, Ohio Real Title gave us the wrong ones to sign. Come to find out a month later, as I am trying to pay my mortgage, they never gave us all of the papers to sign. After 4 phone calls with my lender, we find out that Ohio Real Title never gave us all of the paperwork which is why I cannot pay my mortgage that is due in 4 business days. Ohio Real Title was supposed to reach out to us to notify us that the paperwork was not complete, however, they are so incompetent that they cannot even do that correctly. Whenever anyone mentions buying a home to me, I will make sure to emphasize the absolute HORROR of a company that this is and tell everyone NEVER to use your services. I will never sell or buy a home again that utilizes your services.
Ohio Real Title Agency, LLC Response
06/30/2023
I talked with Catherine and apologized for the confusion and frustration during the closing. Catherine has my contact information and will reach out if there are any outstanding issues. We are sorry this was her experience working with us as it is not the norm. ***** ******* President/OwnerReview from Courtney L
1 star12/03/2021
If I could give 0 stars I would. My husband and I had a horrible experience with these people the man we worked with stuck his nose up in the air the moment he saw us walking in the door. Buying a house is supposed to be exciting your supposed to be happy but this man completely ruined our day he was cocky and arrogant maybe even racist (my husband is Hispanic). He kept looking at his phone every 30 seconds that we were in there then would get super irritated if we did something wrong when he had extra copied of the paperwork there it's his job to do that people make mistakes. There was much more that happed this is just a part of my experience with this guy I will get his name here later it should be on my paperwork.
Customer Review Rating
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