Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Africa Travellers LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforAfrica Travellers LLC

    Travel Services
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.58/5stars

    Average of 19 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/6/2023

    Years in Business: 4

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Africa Travellers, operating under the umbrella of Amandani Tours Africa, is an Online Travel Agency in Cleveland, Ohio.

    Business Details

    Location of This Business
    25000 Euclid Ave Ste 305 Unit 64A, Cleveland, OH 44117-2646
    BBB File Opened:
    10/2/2023
    Years in Business:
    4
    Business Started:
    2/8/2020
    Business Incorporated:
    2/6/2020
    Accredited Since:
    10/6/2023
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Amandani Tours Africa
    Hours of Operation

    Primary

    M:
    10:00 AM - 6:00 PM
    T:
    10:00 AM - 6:00 PM
    W:
    10:00 AM - 6:00 PM
    Th:
    10:00 AM - 6:00 PM
    F:
    10:00 AM - 6:00 PM
    Sa:
    10:00 AM - 4:00 PM
    Business Management
    • Mr. Daniel Boadu, Owner / Trip Organizer
    Contact Information

    Principal

    • Mr. Daniel Boadu, Owner / Trip Organizer

    Customer Contact

    • Mr. Daniel Boadu, Owner / Trip Organizer
    Additional Contact Information

    Email Addresses

    Website Addresses

    Industry Tip

    BBB Tip: Need help planning a trip? How to find a good travel agent

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/17/2024

    Complaint Type:
    Product Issues
    Status:
    Answered
    5/6-5/17 Ghana Standard 8 day Accra-Cape-coast tour $2750 paid for trip and VISA,fees, taxes estimate Their commitment on their website africantravellersdotcom for 8 day Ghana trip provided everything listed EXCEPT, an accurate itinerary of the trip for each day. They gave us a Paper handout itinerary which still didn’t match the website. It appeared to have 10 days on it. There were 3 additional hotel stays and 2 additional hotels never listed on itinerary. One hotel had no phone in our rooms(illegal), another had no running water so we couldn’t shower, (illegal) another had hotel staff that refused to clean the rooms in between customers even after asked(health hazard, illegal) so we had obvious dirty rooms for the night and another had wiring sticking out of the bedroom walls (not sure if live or not). All restaurants taken to were over 70% out of the food on their menus. Many were sick from the meals. Welcome dinner canceled without notice to us on the first night and it was too late to search for food so many in our group had no dinner on night one. They did not provide other options after not keeping their word. Breakfast was not included everyday. I had an unpleasant exchanged about my room being doubled with a stranger without any notice to me. Owner was rude and argumentative over HIS error. Owner informed me I had plenty of time to book eVISA with him for $250 instead of informing me months before to book it myself for $60. No tracking or account numbers. Communication by email ************************** Made multiple payments over months. Id like a partial refund no less than half to resolve this.
    Read More

    Customer Reviews

    19 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    ASHLEY L

    5 stars

    05/21/2024

    I attended the May 2024 Ghana Tour. As an avid international traveler with extensive solo, group, and military travel experience, I must say this tour exceeded my expectations. It was my first trip trusting someone to handle my accommodations, activities, and transportation, and I was extremely pleased with how well everything was organized and execute. They were committed to our comfort from start to finish. The tour was meticulously planned, and the tour manager demonstrated exceptional knowledge about Ghana. His time management skills were impeccable, ensuring we made the most of each day. Our bus driver navigated the roads impressively, and the tour aide was always attentive to our needs. The photographer captured beautiful moments, allowing us to fully immerse ourselves in the experience. He made sure to videotape or capture each of us during every activity. We were treated to a hot breakfast every morning. Each day, we enjoyed at least two activities, providing a rich cultural experience. Our itinerary included significant cultural sites like the Kente Museum, where we saw how Kente cloth is made. We later stamped Adinkra symbols. I felt a strong connection to the Sankofa symbol (always return to your roots). Visiting two slave dungeons/castles and the Slave River was a moving, life-changing experience. We also explored local markets in both Accra and Kumasi. Safety was a priority throughout the tour. As someone well-traveled, I felt particularly reassured by the presence of our local guides who spoke the language and had extensive experience conducting tours. They flanked us on both ends, so we never had to worry about feeling unprotected, even though we felt completely safe at all times. Our accommodations were comfortable, with newer beds and onsite restaurants that offered a variety of fresh and delicious food daily. The hospitality of the Ghanaian people, coupled with the efforts of the tour staff, made every meal and stay enjoyable.

    Africa Travellers LLC Response

    05/25/2024

    Thank you for your feedback and entrusting us with your experience in Africa !!

    Local BBB

    BBB Serving Greater Cleveland

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.