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          Find a Location

          Kelly Auto Group has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • Kelly Auto Group

              4532 Lorain Ave Cleveland, OH 44102-3439

            • Kelly Auto Group

              12921 Lorain Ave Cleveland, OH 44111

            Business ProfileKelly Auto Group

            Used Car Dealers
            Multi Location Business

            Contact Information

            4532 Lorain Ave

            Cleveland, OH 44102-3439

            Email this Business
            (216) 939-3333

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            5 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 14

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Kelly Auto Group has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Kelly Auto Group

                4532 Lorain Ave Cleveland, OH 44102-3439

              • Kelly Auto Group

                12921 Lorain Ave Cleveland, OH 44111

              Location of This Business
              4532 Lorain Ave, Cleveland, OH 44102-3439
              Email this Business
              BBB File Opened:
              3/23/2011
              Years in Business:
              14
              Business Started:
              8/25/2010
              Business Incorporated:
              8/25/2010
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Kelly Auto Group LLC
              Business Management
              • Mr. Dan Kelly, Owner
              Contact Information

              Principal

              • Mr. Dan Kelly, Owner

              Customer Contact

              • Mr. Dan Kelly, Owner
              Additional Contact Information

              Email Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Buying a used car

              Customer Complaints

              5 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              12/11/2023

              Complaint Type:
              Product Issues
              Status:
              Answered
              Entered by BBB staff LO Consumer purchased a vehicle 3 days ago and the heat is not working, the check engine light came on and the car is shutting off. He called the business and they offered to pay to have the car repaired but now when the consumer tries calling back his number is blocked. The consumer paid $3000 down and he still owes $4000, he has to pay the taxes and title by next week, which is $500.
              Read More
              Read 4 More Complaints

              Customer Reviews

              2 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Matthew S

              03/28/2022

              The two owners Dan and Jack are very disingenuous and insincere. I went to their shop to test out a car and noticed a couple of issues, which I went to them to talk about. They brushed things off like they were fine and small issues, and one of them lied to me. I asked if the title of the car was clean, to which he said yes. I come to find out that the car's title is rebuilt. I really should have known better and done my research, but I took their word for it. I am extremely disappointed with these guys and this business. I should have known better, but I also should not have been lied to.

              Kelly Auto Group Response

              03/29/2022

              We’re sorry to hear that any customer is not to totally satisfied. But, the title status of the vehicle was announced, documented and noted on proper documents before sale. Feel free to contact us anytime to discuss. Thank you.
              Read 1 More Customer Review

              Local BBB

              BBB Serving Greater Cleveland

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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