ComplaintsforPalm Beach Cars
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Complaint Details
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Initial Complaint
04/19/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I just got the car April 1st and it has been shaking and going to the notch before hot. I told him he told me to take it to his mechanic I did the he told me it was nothing wrong with the car then two days later I told him it was doing the same thing so he told me to take it back I did then they said it was my lower control arm he fixed it. Then it was driving smooth at first but then it started shaking a few hours after it like they can’t find what’s shaking so he told me to take it back so I did that when I got there he hooked his head I’m like it’s still shaking he was like I don’t see nothing wrong and he drove the car I’m like do you feel it shaking he was like yes then I like what’s wrong with it he said he don’t know then I’m like my rpm be going to 3/4 rpm before I even hit 15 he was like that’s normal I’m like I don’t think it should go that high if I’m trying to speed up to do the speed limit then he was like I don’t know I have to drive the car to see he was like drop it off Friday. Today is Friday April 19 I told him I’m scared to drive the car to Harvard can you drive the car he was like yes then I’m like ok. When I got off work today at 3 I text and called he didn’t answer or reply back so I left my car parked in front of my house. I keep texting trying to get a reply from the dealer but he not answering me at all and I feel that if you want to pay a car note you would answer but he don’t answering at all.Initial Complaint
11/02/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Oct 8th 2022 I bought a car from here. I literally drove off the lot down the street and it started smoking I brought it back. They said they will fix it and buy the radiator part and everything. They never fixed it at all. The owner didn’t keep his word. It had an engine light was on he said it wasnt. The car was steaming and even leaking liquid. The car cost $1,800.00 I gave him 1000.00 and paid to put the radiator on even though he said he would. I waited almost a month for him to fix it and he didn’t at all.
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Customer Complaints Summary
8 total complaints in the last 3 years.
3 complaints closed in the last 12 months.