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Find a Location

Valentino's Car Care has 1 locations, listed below.

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    Business ProfileforValentino's Car Care

    Auto Services
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 7/15/2021

    Years in Business: 39

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Automotive repair and maintenance services.

    Products & Services

    Automotive repair and maintenance services.

    Business Details

    Location of This Business
    1766 W 5th Ave, Columbus, OH 43212-2319
    BBB File Opened:
    9/22/1988
    Years in Business:
    39
    Business Started:
    5/1/1985
    Date of New Ownership:
    5/2/2016
    Business Incorporated:
    3/10/1998
    Accredited Since:
    7/15/2021
    Type of Entity:
    Corporation
    Alternate Business Name
    • Valentino's Car Care, Inc.
    Hours of Operation

    Primary

    M:
    7:00 AM - 6:00 PM
    T:
    7:00 AM - 6:00 PM
    W:
    7:00 AM - 6:00 PM
    Th:
    7:00 AM - 6:00 PM
    F:
    7:00 AM - 6:00 PM
    Business Management
    • Mr. William Boehm, Owner
    • Ms. Lori Hutchison, Office Manager
    Contact Information

    Principal

    • Mr. William Boehm, Owner
    • Ms. Lori Hutchison, Office Manager

    Customer Contact

    • Ms. Lori Hutchison, Office Manager
    Additional Contact Information

    Fax Numbers

    • (614) 486-2079
      Primary Fax

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Dean M

    1 star

    01/26/2022

    Brought my car in to Valentino's for some electrical issues that I was noticing (the instrument panel lights were slowly flickering off and then back on). Concerned over a loose/faulty wire or maybe issue with the grounds. Told me that they couldn't find anything with the electrical but that I had an oil leak. I asked them to keep looking/testing and went ahead and approved the work to be done to address the oil leak. When I picked up my car, I asked to speak with the mechanic who worked on it. He told me that he couldn't find anything, but to bring it back if it starts acting up again. I was perplexed, but had a gig to get to in a couple of hours. Upon leaving Valentino's, I remembered/decided that I needed to go to the bank *********** on 5th and. Broadview) a couple of blocks from Valentino's. As I turn into *****, the instrument panel does the same thing that I was telling them about all along. I have already pulled into *****, so I decided that I will make my deposit and then go straight back to Valentino's. After I make my deposit, I try to start the car. Won't turn over. 2nd time nothing. I try a 3rd time and then the car starts smoking. I immediately called Valentino's/tell them that the car won't start and is smoking. As I am waiting, I notice the smoke is not subsiding and there is a smell. I get out of the car/the mechanics show up and by this time it's clear that the car is on fire! We push it back away from the *** and the building where it goes up in flames!When I went to talk to the Owner, ***** about this afterwards, he said that he didn't want to go through insurance. He offers me a 2008 ***** CRV (******* miles) as a replacement. I tell him I want to think about it. When I go back to check to try the car out, he says that he's changed his mind about giving me the car and tries to offer me a lowball cash offer. I refuse. I am trying to go through his insurance, but am getting the run around. Won't give me insurance info?

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