Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Local Cantina Grandview LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforLocal Cantina Grandview LLC

    Bar

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Tex-Mex Food, Tacos, Craft Beer, Spirits - Dine in, Order to go, Catering

    Products & Services

    Tex-Mex Food, Tacos, Craft Beer, Spirits - Dine in, Order to go, Catering

    Business Details

    Location of This Business
    1423B Grandview Ave, Columbus, OH 43212-2853
    BBB File Opened:
    5/9/2019
    Years in Business:
    11
    Business Started:
    10/4/2012
    Alternate Business Name
    • Local Cantina
    Business Management
    • Ms. Leanna McKenney Heath, Operations Manager
    • Mr. Josh Rice, General Manager
    Contact Information

    Principal

    • Ms. Leanna McKenney Heath, Operations Manager

    Customer Contact

    • Mr. Josh Rice, General Manager
    Additional Contact Information

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/11/2022

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    The visit was not a very pleasant one or a very enjoyable one. We were there with a group of people for our brother-in-law‘s birthday. First the fajitas that we ordered which was steak was overcooked not appetizing at all we didn’t make a fuss about that. However when it came to the checks coming first all of the checks were mixed up none of the checks were correct, we had to call the waitress over and advise that some of the items that were on the different checks were for different individuals at the table so that was the first thing. Second we received our check supposedly after the waitress corrected it, my husband paid her cash and advised that he paid her cash however the waitress kept saying that she never collected the cash that she did. So my first thing to say was to count down the drawer that way you can see if you have extra cash in it, one of your bartenders commented that there wouldn’t be cash in the drawer that the waitress would have the cash in her pocket, seems kind of odd to me that the waitress is putting cash in their pockets but OK whatever. Then from there it took about 15 to 20 minutes before the waitress realize that she had two clipboards of money on another table that she had set to the side. This is after she made a comment to my husband saying she never collected the money that she did . If you have waitresses like this when you have a big party obviously she needs help because she can’t comprehend things and handle a big party of individuals. Needless to say it was not a very enjoyable experience after she was also tipped $20 within the check that she was paid originally. At the end of the day we let her keep the $20 tip I just know we will never come back to the establishment ever again and we will make sure our friends never come back as well. We were told by two different employees that they actually see the clipboards with the money sitting on a different table that the waitress had sat down. As well as we were told by another emp

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Christine M

    1 star

    06/23/2024

    I played a song on touch tunes and the manger promptly turned it off. When I asked why he said "I reserve the right to not play songs that attract a certain type". Rude and racist.

    Local BBB

    BBB of Central Ohio

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.