Customer ReviewsforKenneth's Hair Salons & Day Spas, Inc.

3/27/24 Let’s begin with the fact that I had to wait an hour after my scheduled appointment before I even got to sit down with my stylist! I waited patiently thinking some times things happen. I was scheduled for a cut and color. When my stylist finally came out to get me, I showed her several pictures of the cut and color I wanted. After choosing the color, she disappeared several times. I assumed because she was mixing the color. Then she finally comes back and tells me she will be right back cause she is going to go mix the color. This left me confused since I thought that is what she was doing. After I finally get the color on, I noticed that my stylist was with another client. Didn’t think much of it at first because, that’s not that abnormal and I was waiting on my color anyway. As I was waiting, I kept hearing dinging sounds, like a bell, but no one was around. Finally my stylist comes rushing up to me and says ok let’s get you rinsed. As she began to wash my hair, the water was so hot that I about jumped out of the chair!! I told her this and she barely adjusted the temp saying it needs to be hot to wash my hair. Warm yes, scalding no! Scrubbing my head very hard. After that she dried my hair and started the cut. I asked for several layers with face framing layers on the sides. That is not what I got. After showing her the same picture several times. She was then running between me and another client. I could tell then that she really just wanted to get rid of me at that point because it was becoming to difficult to deal with us both. After she was finished with the cut she showed me my hair and I asked her if she could please cut the layers shorter. That is when she glanced at her other client and told me that my hair was fine and proceeded to take the apron off of me. So I guess we are done then! I paid $153 to basically look the same as I did when I walked in there after waiting an hour to even be seated! I am NOT happy.

I want to cry. My hair is a chopped up mess. I look homeless.. I am so EMBARRASSED.

My teenage daughter has been through a lot in the last 6 months so my wife and I thought it would be appropriate to do something nice for her. We wanted her to feel special and for a minute maybe a bit pampered. Yesterday what I saw and heard when they came home was anything but the story I wanted to hear. I was told of a long wait for an overbooked stylist and a rushed cut and color. I'm just a dad who gets his hair cut at Great Clips so I don't know hair, but I do know when I see disappointment. My daughter explained that she doesn't want to pull her hair back because the first inch of hair is still her natural color rather than the new color which was used. I talked to my wife who was also almost in tears and know that the manager acknowledged their concerns about the wait and stylist, but as a dad it is so hard to see your child and wife so disappointed. I truly wish whoever the stylist was the best and hope they can do whatever needs to be done to prevent this for other customers in the future.

I wanted a change so I decided to cut off all my hair and go short. I like the hair cut and color, my stylist did a good job but when you color your hair you have to put foil in and then sit under the hair dryer. I was under a new one I hadn’t seen before and the only way to explain it is it looks like the burners on a stover top. I was sitting there and my head started burning she came over and she took me to the sink to take them off. She ran cold water on it. She finally gets done and I go home. The spot where it burnt felt like I had super glue because it was hard. I washed my hair and some of my scalp was coming off. It was seeping that is why it was hard. There is discoloration in that spot on my head. I know it’s not my stylist fault but those dryers can be dangerous.