Business ProfileforPatriot Renewal, Inc. dba Nhance of Columbus

Per attachment 1 on 03/08/2023 we got estimates from N-Hance Columbus to redo some of our floors, the cabinets, countertops, and backsplash of our kitchen. Attachment 2 shows our email dialogue between 05/25/2023 and 07/06/2023 between us an Nhance. Issues first started to arise early on. Attachment 2 on 05/25/2023 pages 20 and 21 ****** from Nhance started telling us about additional charges needed to have temporary counters and sinks. My wife explained on attachment 2 page 15 on 05/25/2023 that we talked with Nhance several times about needing temporary sink/countertop and an additional charge was never mentioned. We noted additional charges in the past were communicated directly. On Attachment 2 page 13 06/06/2023 after not hearing a response on this matter we contacted Nhance and expressed our disappointment on not having a temporary sink or the option to obtain one. We also noted the cabinet in picture #16 was wrong. Other cabinet next to the fridge was wrong as well. On Attachment 2 Page 7-12 ****** responded on 06/07/2023 why the job was done so poorly. She does disclose a $75 upcharge that we agreed to with Matt. On attachment 2 Page 7 We respond with a list of items incomplete/unsatisfactory. Please see Picture #6 for faucet handle. Picture #19 for missing handle. Pictures #11 and 12 for missing shoe molding under the door. Picture #8, 9 and 10 show incomplete baseboard trim. Wall damage shown in Picture #8, 13, 17, 18, 23, 26 and 27. Attachment 2 Page 6 and 7 on 06/30/2023 show that after a phone call was made between ***** and myself we agreed to part ways. The rest of Attachment 2 is us trying to pay our bill and an unprofessional email from *****. Attachment 3 Work order 8869 and invoice 8869 for floors. Attachment 4 Atypical billing pattern observed. Work order 8924 changes to invoice 9150. Attachment 5 Threat of Lien on 07/05/2023 completely unprompted. Website says they are BBB Accredited but that is inaccurate. Counters not complete.