267 Customer Reviews
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Review from Lillian M
1 star07/18/2024
They will lie to you and tell you one price is good for a year but its different when they have already came out to your home and let you look at all the nice pictures.
ImproveIt Home Remodeling, Inc. Response
08/13/2024
Hi *******, Thanks for taking the time to share your experience. We take these kinds of comments very seriously. We saw in our records that you met with Improveit twice this summer and during the second visit some details came to light about a miscommunication that happened during the first visit. The original team member you met with is no longer with Improveit, and we've taken your notes back to the entire team to ensure new representatives are receiving the proper training. In the meantime, we've tried to reach back out to you by phone and have not received a call back. We hope you can forgive us for your experience and would love to discuss it with you in more detail, and look for a way to make it right. Please give us a call back at your convenience so we can learn more. Thank you!Review from Pat R
5 stars07/15/2024
Improveit replaced my shower almost 10 years ago and I love how maintenance free it's been! **** stopped by to help me design a new kitchen and I CAN'T WAITImproveIt Home Remodeling, Inc. Response
07/31/2024
That's so exciting, ***! We can't wait either! We're so grateful to you for returning to Improveit for another project, and we look forward to your kitchen install! As always, please feel free to reach out any time with questions or warranty needs for either of your projects - we'll be here!Review from BOBBIE J
1 star07/10/2024
Don't Do It! They will promise you everything and you will get the bare minimum. If you try to reach out to any one other than the Tech and that Immediate Supervisor you will not get far. I was quoted the job would be 3 to 4 days for Cabinet Refacing we are now in the 6th week. No one seems to be in a rush to resolve this situation. We are now on the 4th set of Cabinet doors that need to be replaced because the measurements are wrong. I could go on and on but.. it will fall on deaf earsReview from Tone T
5 stars06/25/2024
Nicholas was very professional and knowledgeable about windows and everything surrounding ! He got us the best deal and very nice guy ! Check him out .ImproveIt Home Remodeling, Inc. Response
07/31/2024
Thanks so much for the great feedback, ****! ******** will be thrilled to hear you're pleased!Review from Ibrahim K
5 stars06/21/2024
Nicholas C*****, was great, knowledgeable, friendly, courteous and very thorough.ImproveIt Home Remodeling, Inc. Response
07/31/2024
Thanks so much for the great review, *******! ******** does a wonderful job exhibiting our Core Values and sharing them with our customers. We're so glad you got to experience it first hand!Review from Gretchen B
5 stars06/07/2024
Nicolas was great! Very knowledgeable and patient with out questions. Definitely recommend!ImproveIt Home Remodeling, Inc. Response
07/31/2024
That's great to hear, ********! ******** takes his role as a trusted advisor very seriously and always wants to make sure you feel confident and comfortable with your decisions. So glad to hear you had a 5-star experience!Review from Randy D
5 stars06/03/2024
Absolutely professional customer service from frank and took the time to explain everything. So excited to get my windows in.ImproveIt Home Remodeling, Inc. Response
07/31/2024
Fantastic! Thanks for sharing your experience, *********************** will be thrilled to hear you're pleased!Review from Sidy S
5 stars06/03/2024
I recently had the pleasure of working with Josh to get new windows for my house, and I couldn't be happier with the experience. From the very beginning, Josh was professional, knowledgeable, and incredibly helpful. He took the time to understand my needs and provided excellent recommendations that perfectly suited my home and budget. Throughout the process, Josh was always available to answer my questions and address any concerns I had. His attention to detail and commitment to customer satisfaction truly set him apart. Josh's exceptional service and expertise made this a stress-free and enjoyable experience. I highly recommend him to anyone looking for new windows. Five stars all the way! -**** ****ImproveIt Home Remodeling, Inc. Response
07/31/2024
Wow, **** - thanks for taking the time to share your 5-star experience! **** is a veteran on our team and is excellent at putting wonderful projects together for his customers. We're so glad you got a chance to experience that first-hand, and can't wait to keep the 5-star experience going on your upcoming installation. Thanks again for the thoughtful words!Review from Renee L
5 stars05/30/2024
Tom C*** was very helpful during this whole process. He was always available and quick to answer any questions. When an issue came up, he worked on it until the matter was completely resolved to my satisfaction.ImproveIt Home Remodeling, Inc. Response
07/31/2024
That's wonderful to hear, *****! Thanks so much for taking the time to share your thoughts - *** will be thrilled to hear you had a 5-star experience!Review from David N
5 stars05/28/2024
Very knowledgeable about the product. Very patient and customer friendly. I would highly recommend him to friends and family.ImproveIt Home Remodeling, Inc. Response
07/31/2024
Wonderful, ***** - thanks so much!
Customer Review Rating
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