Business ProfileforScotty's Home Solutions, LLC

I paid Scotty's Home Solutions $2310 ALL IN to replace an old Air Handler Unit in my rental property at **** ******* ****** ********* ** ***** in December 2023. He was to replace the old unit with a new Goodman 10Kw electric. I live out of state, and trusted Scotty's to complete the work properly. He sent one of his "guys," ******* ***** a certified HVAC specialist to do the job. (please see the attached receipts) Tenant told me she saw the contractor "bringing in boxes," and he went upstairs in the attic for about two hours. He demonstrated the air handler was working before leaving. Ten weeks later on March 6th, the tenant called me and said she was testing the AC unit for Spring, it wouldn't turn on. The AC unit had been replaced by a different contractor previously, and was brand new. I called another contractor to check and was advised that the Air Handler in the attic was from 1997 and it's circuit board was fried (causing the new AC to fail). He sent pictures showing a dangerous rats'-nest of wires on the circuit board. I realized the new Goodman had never been installed by Scotty's "guy," *******. I called Scotty, to get a remedy or refund. Scotty said he wasn't responsible, that ******* had worked him over on other jobs months prior and he wasn't using him anymore. He said, "the economy and people have gone crazy, we have a crazy president now and people are stealing." Again he refused any kind of refund. He said his new guy (call him M) would replace the unit, but I would need to buy a new Goodman (for $2200), he would pay for the labor. I didn't feel comfortable giving Scotty any more money, though he texted me back repeatedly that evening. He then backtracked via text, saying he would only pay $500 towards M's labor and I still have to pay for the remainder. I called him again two days later requesting a refund, but he refused. I called yet another contractor to remedy the problem once and for all, and having a new Air Handler installed for $2720.